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Outlook 2010 Free/Busy Calendar Error "  your server location could not be determined your system administrator"

Posted on 2013-10-24
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3,598 Views
Last Modified: 2013-11-04
OK so we migrated a remote office to a new domain today.  This domain has a trust setup between it and our original still in use domain.  1/3 of the users who all seem to be running Outlook 2007 seem to have issue after the migration.  They cannot see free/busy time on calendars or view other shared calendars which come back as No Connection.

They get an error of " error your server location could not be determined"

I tried the freebusy outlooks witch in cmd line and also restarted the IIS services on cas servers both did not help. This seems to be user and location specific bc if I log in as one of the users here at corporate I can see calendars just fine but at that office we get the errors
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Question by:Twhite0909
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Expert Comment

by:Satish Auti
ID: 39599606
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Author Comment

by:Twhite0909
ID: 39600122
Nope I saw that already bc I can use google too.  It doesn't install the right way on this machine.  After install I cant find Microsoft Online Services Sign In Tool. And what are we saying that some machines have these registry issues and some do not? How do I launch the tool once installed? Can I have a little more help instead of a pasting of a link?
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Author Comment

by:Twhite0909
ID: 39600143
Besides what it looks like that tool does is auto delete a lot of registry entries for autod discover.  I have checked and on the machines having issues these registry entries are already  not there
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Author Comment

by:Twhite0909
ID: 39601160
Bueller.........Bueller.........
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Author Comment

by:Twhite0909
ID: 39602694
Awesome Thanks for your help Senior Admin!
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Accepted Solution

by:
Twhite0909 earned 0 total points
ID: 39611671
We added a DNS entry for the other domains auto discover   and this solved the issues
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Author Closing Comment

by:Twhite0909
ID: 39621068
I solved issue myself
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