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Quickbooks, user unable to work with company file others are logged into it

Posted on 2013-10-24
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Last Modified: 2013-11-03
I have a user that cant access the company file when other users are connected to it. It seems to be a mismatch in the licensing. One user has a license for product 782-078 and the admin has 668-970.

Is there a way around this?
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Question by:partners1998
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Expert Comment

by:Nick Rhode
ID: 39598871
what is the error when attempting to connect?  Are they using the same quickbooks versions?
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Accepted Solution

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partners1998 earned 0 total points
ID: 39609917
Hello,

I was able to resolve this issue. I used a hack found on their support pages.

http://support.quickbooks.intuit.com/support/articles/HOW12493
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Author Closing Comment

by:partners1998
ID: 39619709
It worked
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