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Unable to backup windows 2008 32 sp2 system state

Posted on 2013-10-24
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Last Modified: 2013-11-01
Hi All,

   I have three DC in my network as below.

1- dc1 windows 2003
2- dc2 windows 2008 standard 32 bits sp 2 ( having all the FSMO roles )
3- dc3  windows 2008 standard 32 bits sp 2
when I try to run the backup ( built in tool ) or WBADMIN START SYSTEMSTATEBACKUP -backuptarget:E: to backup the system state im getting the below error:

Backup of system state failed [10/25/2013 12:56 AM]

Log of files successfully backed up
'C:\Windows\Logs\WindowsServerBackup\SystemStateBackup 25-10-2013 00-55-45.log'

Log of files for which backup failed
'C:\Windows\Logs\WindowsServerBackup\SystemStateBackup_Error 25-10-2013 00-55-45
.log'

Failure in a Volume Shadow Copy Service operation.

ERROR - Volume Shadow Copy Service operation error (0x800423f4)
The writer experienced a non-transient error.  If the backup process is retried,

the error is likely to reoccur.


I have checked and run this command and get:

C:\Windows\system32>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line t
(C) Copyright 2001-2005 Microsoft Corp.

Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {687689c5-8cc5-4189-b0c2-2794a2d37e93}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {da21f930-7d56-43b2-95f1-57a07a7e7cec}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'FRS Writer'
   Writer Id: {d76f5a28-3092-4589-ba48-2958fb88ce29}
   Writer Instance Id: {f5dcf718-27fd-4d80-927d-e1d0d834a835}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {5fef8353-18cb-4a77-9599-2378e8f83ddf}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {9cf359c7-d750-4889-b287-1da2572c17ea}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'BITS Writer'
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {2dae0602-f626-419c-ab64-d64c4e8f0e7d}
   State: [1] Stable
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {8b15ddad-a947-4470-a25d-2c7988d6bd2e}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'NTDS'
   Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
   Writer Instance Id: {144b519e-7f23-4375-b879-f27205eae426}
   State: [11] Failed
   Last error: Non-retryable error


C:\Windows\system32>
C:\Windows\system32>
C:\Windows\system32>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line t
(C) Copyright 2001-2005 Microsoft Corp.

Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {687689c5-8cc5-4189-b0c2-2794a2d37e93}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {9cf359c7-d750-4889-b287-1da2572c17ea}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'FRS Writer'
   Writer Id: {d76f5a28-3092-4589-ba48-2958fb88ce29}
   Writer Instance Id: {f5dcf718-27fd-4d80-927d-e1d0d834a835}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'BITS Writer'
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {2dae0602-f626-419c-ab64-d64c4e8f0e7d}
   State: [1] Stable
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {8b15ddad-a947-4470-a25d-2c7988d6bd2e}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {da21f930-7d56-43b2-95f1-57a07a7e7cec}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {5fef8353-18cb-4a77-9599-2378e8f83ddf}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'NTDS'
   Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
   Writer Instance Id: {144b519e-7f23-4375-b879-f27205eae426}
   State: [11] Failed
   Last error: Non-retryable error


can someone advise please as I need to take a backup from my AD and update the schema for Exchange 2013

Thanks
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Question by:ITMaster1979
  • 2
4 Comments
 
LVL 4

Expert Comment

by:lindento
ID: 39599100
Is this happening on all DC's? Have you tried to reboot the server you try to backup?


With a VSS based backup not happening i usually find that the VSS state got corrupted and a reboot will clear this.
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LVL 24

Accepted Solution

by:
Sandeshdubey earned 500 total points
ID: 39599165
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LVL 1

Author Comment

by:ITMaster1979
ID: 39599348
I will do and update you.  It happens in two windows 2008 dcs. I did reboot but it's the same. I will try hue above and update you . But the dcs health is fine ?
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LVL 1

Author Comment

by:ITMaster1979
ID: 39600445
Hi

 I have installed the hotfixes and rebuilt the vss and restared. first it shows no errors and after 5 mins the status ws as below



C:\Windows\system32>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command
(C) Copyright 2001-2005 Microsoft Corp.

Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {a7e7f226-f056-432a-a224-de3b7f2ecf98}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'FRS Writer'
   Writer Id: {d76f5a28-3092-4589-ba48-2958fb88ce29}
   Writer Instance Id: {616e9264-dab8-497f-89f3-83ae4f5f0a97}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {aa9841a1-8995-4280-a1a4-438f017a9437}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {10261c8c-23b3-45c8-9107-3a9edba2c3ce}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {a8480a6c-2e9c-4c60-82e8-9b64f2290fc1}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'BITS Writer'
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {e4e43793-92a4-4e0b-a30b-480d50bd0a80}
   State: [1] Stable
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {569937d4-deed-4524-8c0a-90b5180f175e}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'NTDS'
   Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
   Writer Instance Id: {3f0a3b94-835a-4353-b9a0-d9d5913be8bc}
   State: [11] Failed
   Last error: Non-retryable error

kindly advise how can i take the system state backup, even my third party software ( symantec ) failing
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