Solved

SBS2003 No Internet Connection

Posted on 2013-10-24
3
321 Views
Last Modified: 2013-10-31
Earlier today we lost our internet connection.  I cannot access any site from either the server or workstations.  Thought it was as service issue but our provider, Earthlink Business, tested the connection and they say it is ok.
I am able to remotely to connect (vpn) to another site and am able to receive emails on our Exchange server.
I have been able to ping some IP addresses from the server.
We use a Netgear RP114 router.
No changes to the router or server have been made recently.

Your help is appreciated.
0
Comment
Question by:hoeriga
  • 2
3 Comments
 

Expert Comment

by:zolivajda
ID: 39599516
Hi there,

In order to help I should understand a little bit more about the situation.
Could you please let me know if internal ping from the server or any workstation to your router is OK and of course from one workstation to your server ?
If this is OK then try pinging the gateway address from your router WAN address to see if it works and after that try to ping your DNS server from your WAN IP config.
Is your SBS configured as DNS server for workstations ?
Do you have DHCP server, which one is, the SBS2003 or the gateway ?

Regards,
Zoli
0
 

Accepted Solution

by:
hoeriga earned 0 total points
ID: 39601738
Thanks for your response.
It turns out that, after 27 hours and several hours of vendor time, our service provider realized that they had given our IP addresses to another customer.  First bad experience with them.  

Thanks again for responding to my question.

Andy
0
 

Author Closing Comment

by:hoeriga
ID: 39613557
I found my own answer.
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

I work for a company that primarily works with small businesses as their outsourced IT vendor. As such the majority of these customers utilize some version of Small Business Server. Due to the economics of running a small business, many of these cus…
In the world of WAN, QoS is a pretty important topic for most, if not all, networks. Some WAN technologies have QoS mechanisms built in, but others, such as some L2 WAN's, don't have QoS control in the provider cloud.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now