Desktop still has memory issues after clean install of Windows 7 Enterprise
I successfully installed Windows 7 enterprise using a new SSD drive, that was successful and I should be humming, but I'm still having memory issues that have plagued me the last 18 months, that I wrestled with with some success. But now after this clean install, Chrome kills CPU and memory, as does IE-10.
Before I open any browsers, the machine is happy and content. But upon opening Chrome with two tabs open, it zooms up to 100% CPU, settles down to a wide range (40-90), and now it's clocking around 80-95% CPU, 90% memory, with one Chrome window open (12 tabs),
The machine is
Windows 7 Enterprise, previous W 7 Ultimate, upgraded from Vista Home Premium, SP 2
HP, Model a6600f
Processor Intel Pentium Dual CPU E220 @ 2.2Ghz
4.0 GM RAM
By contrast, I survive very well at work with a machine that's roughly similar, and I have many windows open (as a software developer),
IBM Thinkpad T500
Processor Intel(R) Core (TM) 2 Duo CPU T9600 @ 2.80Ghz
4.0 GM RAM
64-bit
On another forum, it was suggested that installing a new CPU is a relatively easy DIY project. I was told:
"According to my specs, the computer supports the following CPUs;
Socket type: 775
Intel Core 2 Duo (Wolfsdale) E8xxx
Intel Core 2 Duo E6xxx (Conroe) up to E6850
Intel Core 2 Duo E4xxx (Conroe)
You will need a small tube of high quality thermal compound and possibly a better heatsink and fan."
So do you think I should try a new CPU ?
I'm sorely disappointed in the performance, I thought things would be good-to-go with a clean install of Windows 7 Enterprise on an SSD disk. But apparently there's something fundamentally wrong - but it's a decent machine, 65-bit, 4 GB RAM, etc.
Before I open any browsers, the machine is happy and content. But upon opening Chrome with two tabs open, it zooms up to 100% CPU, settles down to a wide range (40-90), and now it's clocking around 80-95% CPU, 90% memory, with one Chrome window open (12 tabs),
The machine is
Windows 7 Enterprise, previous W 7 Ultimate, upgraded from Vista Home Premium, SP 2
HP, Model a6600f
Processor Intel Pentium Dual CPU E220 @ 2.2Ghz
4.0 GM RAM
By contrast, I survive very well at work with a machine that's roughly similar, and I have many windows open (as a software developer),
IBM Thinkpad T500
Processor Intel(R) Core (TM) 2 Duo CPU T9600 @ 2.80Ghz
4.0 GM RAM
64-bit
On another forum, it was suggested that installing a new CPU is a relatively easy DIY project. I was told:
"According to my specs, the computer supports the following CPUs;
Socket type: 775
Intel Core 2 Duo (Wolfsdale) E8xxx
Intel Core 2 Duo E6xxx (Conroe) up to E6850
Intel Core 2 Duo E4xxx (Conroe)
You will need a small tube of high quality thermal compound and possibly a better heatsink and fan."
So do you think I should try a new CPU ?
I'm sorely disappointed in the performance, I thought things would be good-to-go with a clean install of Windows 7 Enterprise on an SSD disk. But apparently there's something fundamentally wrong - but it's a decent machine, 65-bit, 4 GB RAM, etc.
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Mysidia,
ok, thanks for the assessment. I'll work through the other drivers as well, see what that does.
I'm using Malwarbytes and Windows Essentials.
ok, thanks for the assessment. I'll work through the other drivers as well, see what that does.
I'm using Malwarbytes and Windows Essentials.
ASKER
I updated the BIOS and upon re-booting, the CPU is at 90% - and no browsers open . . .
then I opened Chrome, 4 browsers open, and it's staying high, anywhere from 50% to 100%
How is CPU at 100% when the processes only add up to 67 ?
but it doesn't feel sluggish - although I have kept the windows at a minimum as I noticed CPU and memory running so high.
then I opened Chrome, 4 browsers open, and it's staying high, anywhere from 50% to 100%How is CPU at 100% when the processes only add up to 67 ?
but it doesn't feel sluggish - although I have kept the windows at a minimum as I noticed CPU and memory running so high.
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ASKER
thanks, all. I will review in detail and respond a little bit later.
attached is Malwarebytes log, I had loaded that and Windows Essentials, within 24 hours of installing Windows 7 clean.
mbam-log-2013-10-25--03-11-07-.txt
attached is Malwarebytes log, I had loaded that and Windows Essentials, within 24 hours of installing Windows 7 clean.
mbam-log-2013-10-25--03-11-07-.txt
William -on a new install chances are very low - to zero- to find malware or virus
ASKER
>>on a new install chances are very low - to zero- to find malware or virus
- I agree and understand, but I was whipping through some downloads (drivers) a day or two after the install and got some malware. I think it's just nuisance things (like DealPly), and it was all from one source ("PUP", e.g.,
- I agree and understand, but I was whipping through some downloads (drivers) a day or two after the install and got some malware. I think it's just nuisance things (like DealPly), and it was all from one source ("PUP", e.g.,
Files Detected: 191
C:\Program Files (x86)\DealPly\DealPlyIE.dll (PUP.DealPly) -> Quarantined and deleted successfully.
C:\Users\Stephen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\DealPly\DealPly Help.url (PUP.OPtional.Dealply.A) -> Quarantined and deleted successfully.
You also mentioned that you installed mse 24 hours after installing the OS. That time can be enough to get infected. Also, if the PC hasn't been fully patched (SP1, all Windowsupdates) immediately after the installation, that also makes it easy to get infected.
ASKER
rindi,
I did load W7 Enterprise SP1 and I think all Windows updates soon thereafter.
I think I caught things with Malwarebytes and MS Essentials (both of which had been recommended by EE last year after I crashed and burned when loading Comast stuff).
I haven't had time to review everyone's comments from last night, looks like it will be tonight before I can do so.
I did load W7 Enterprise SP1 and I think all Windows updates soon thereafter.
I think I caught things with Malwarebytes and MS Essentials (both of which had been recommended by EE last year after I crashed and burned when loading Comast stuff).
I haven't had time to review everyone's comments from last night, looks like it will be tonight before I can do so.
ASKER
Thanks all . . .
UPDATE: I think it is ads that hijacked the browsers, and I think it got it. I have Chrome (6 tabs) and IE-10 (2 tabs) open, and it's settled in around 60%. The ad software highlighted words all over the place with ad links, and on another site I'd click on an article and a new window (an ad) would pop up, and I'd be like, "that's weird, but I must have had a bad mouse-click". So I got rid of linksicle.com from User Programs, re-booted, and things seem rather good (at around 60% CPU and 55% memory). And all the highlighted words are gone, and my mouse-clicks are working like they should . . .
Then I killed Shockwave Flash from Chrome (thanks haribabu), and now it's settled in at 35 - 45% CPU ! yea
If you can glance at the screen shots in the next comment, that would be great, see if anything looks bad.
Lindento
>>on the bottom left hit the button show processes from all users
- good, I never really did that, that helps
haribabuonline
>>in Chrome press <shift>+<esc> to bring up the Chrome task manager.
- Wow, that's really good ! Shockwave Flash is a killer, 19% CPU. I've always had trouble with that.
>> "UPGRADE YOUR RAM"
- I'm maxed out at 4 GB
nobus
>> install drivers,
- thanks for the link, I've been working through them, including the ones here (from the vendor), plus
- BIOS,
- Diagnostic
>>install also the enhancements for the OS
- I assume you mean the OS drivers, I will work on that tonight.
rindi
>>Always install the drivers from your manufacturer first, and not from chipset manufacturers etc,
- Well, I had already installed directly from vendor:
NVIDIA GeForce 7100 / NVIDIA nForce 630i,
NVIDIA nForce 10/100 Mbps Ethernet
Realtek HD Audio
>> make sure you have installed all windowsupdates
- well, I think I have that, I got updates and they're set to load automatically
>>make sure you are using a good AV product
- Malwarebytes and Windows Essentials, recommended on an EE post last year.
>>Your hardware is definitely good enough for your needs
- yes, I think it is
>>there is just absolutely no need to change the CPU
- good to know, I'm reaching the end of my rope here . . .
Mysidia
>>be sure and hit the "Show processes from all users" button.
- yes, that is helpful, I've not done that before
>>Sysinternals Process Explorer may be a more fit tool for the task of investigating the task list,
- Looks good, I'll probably get that.
>> it's a possibility that the bulk of CPU usage is being generated by windows services running as local system
- ok, good to consider. See screen shot in following comment.
UPDATE: I think it is ads that hijacked the browsers, and I think it got it. I have Chrome (6 tabs) and IE-10 (2 tabs) open, and it's settled in around 60%. The ad software highlighted words all over the place with ad links, and on another site I'd click on an article and a new window (an ad) would pop up, and I'd be like, "that's weird, but I must have had a bad mouse-click". So I got rid of linksicle.com from User Programs, re-booted, and things seem rather good (at around 60% CPU and 55% memory). And all the highlighted words are gone, and my mouse-clicks are working like they should . . .
Then I killed Shockwave Flash from Chrome (thanks haribabu), and now it's settled in at 35 - 45% CPU ! yea
If you can glance at the screen shots in the next comment, that would be great, see if anything looks bad.
Lindento
>>on the bottom left hit the button show processes from all users
- good, I never really did that, that helps
haribabuonline
>>in Chrome press <shift>+<esc> to bring up the Chrome task manager.
- Wow, that's really good ! Shockwave Flash is a killer, 19% CPU. I've always had trouble with that.
>> "UPGRADE YOUR RAM"
- I'm maxed out at 4 GB
nobus
>> install drivers,
- thanks for the link, I've been working through them, including the ones here (from the vendor), plus
- BIOS,
- Diagnostic
>>install also the enhancements for the OS
- I assume you mean the OS drivers, I will work on that tonight.
rindi
>>Always install the drivers from your manufacturer first, and not from chipset manufacturers etc,
- Well, I had already installed directly from vendor:
NVIDIA GeForce 7100 / NVIDIA nForce 630i,
NVIDIA nForce 10/100 Mbps Ethernet
Realtek HD Audio
>> make sure you have installed all windowsupdates
- well, I think I have that, I got updates and they're set to load automatically
>>make sure you are using a good AV product
- Malwarebytes and Windows Essentials, recommended on an EE post last year.
>>Your hardware is definitely good enough for your needs
- yes, I think it is
>>there is just absolutely no need to change the CPU
- good to know, I'm reaching the end of my rope here . . .
Mysidia
>>be sure and hit the "Show processes from all users" button.
- yes, that is helpful, I've not done that before
>>Sysinternals Process Explorer may be a more fit tool for the task of investigating the task list,
- Looks good, I'll probably get that.
>> it's a possibility that the bulk of CPU usage is being generated by windows services running as local system
- ok, good to consider. See screen shot in following comment.
ASKER
screen shots . . .
ASKER
Why does Task Mgr show 100% when it only adds up to 68%
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For Firefox you can use the addon adblock plus, and for chrome the extension adblock plus to get rid of adds and their popups. Before I do any browsing I always install that add-on.
ASKER
nobus, ok on the adware, thanks. and will get the OS enhancements as well.
-- would Malwarebytes and MS Essentials and Ad-Aware be overkill ?
rindi, ok on the adblock suggestions, thanks too.
upon wakeup Sat morning, things are definitely settled down, and I'm sure it was the ad software, so sorry about this slip-up. I'll leave this open through tomorrow and then close out.
-- would Malwarebytes and MS Essentials and Ad-Aware be overkill ?
rindi, ok on the adblock suggestions, thanks too.
upon wakeup Sat morning, things are definitely settled down, and I'm sure it was the ad software, so sorry about this slip-up. I'll leave this open through tomorrow and then close out.
I would would check for .Net Framework issues and/or upgrades.
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philw3995
>>I would would check for .Net Framework issues and/or upgrades.
- ok, will do
nobus
>>i use 1 AV - and that's all
- ok, good to know,
rindi
>>for keeping them away, and for that malwarebytes does the best job today; mixed feelings on MSE; For Workstation OS's I use the free version of Panda Cloud antivirus
- great, good tips, thanks.
dlethe
>> Bottom line, your system is infected with malware.
- I think it came through the Nvidia installs, they had various "options", and I wasn't paying much attention.
>>If you want a safe system, then only way to know for sure is a fresh reload and be careful about what you install.
- yes, I've come to this conclusion, I haven't loaded much (just Office 2010), then the drivers though which I think this malware came.
-----
So looks like I will re-install Windows 7 and be super careful about the drivers and such.
All, thanks again
>>I would would check for .Net Framework issues and/or upgrades.
- ok, will do
nobus
>>i use 1 AV - and that's all
- ok, good to know,
rindi
>>for keeping them away, and for that malwarebytes does the best job today; mixed feelings on MSE; For Workstation OS's I use the free version of Panda Cloud antivirus
- great, good tips, thanks.
dlethe
>> Bottom line, your system is infected with malware.
- I think it came through the Nvidia installs, they had various "options", and I wasn't paying much attention.
>>If you want a safe system, then only way to know for sure is a fresh reload and be careful about what you install.
- yes, I've come to this conclusion, I haven't loaded much (just Office 2010), then the drivers though which I think this malware came.
-----
So looks like I will re-install Windows 7 and be super careful about the drivers and such.
All, thanks again
i can add that i also - thanks to Rindi - startup using Panda cloud with good results up to now
If they did come through NVida, I'd make it a point to talk to somebody there are give them a piece of your mind. This is inexcusable for them to bless a partner who did this.
ASKER
nobus, ok, will look at Panda Cloud, thx.
dlethe - I'm just guessing on this, but there were a lot of junk stuff on the install, also GEForce.
---
working on re-install now . . . downloading AV software first though :-)
dlethe - I'm just guessing on this, but there were a lot of junk stuff on the install, also GEForce.
---
working on re-install now . . . downloading AV software first though :-)
Well, absolutely make 100% sure of the facts first, of course. But if the software did come with one of their bundles then everybody is better off if the offending vendor is banned.
Helpful hint .. NEVER use the automatic installers. They notoriously install crapware as defaults.
Helpful hint .. NEVER use the automatic installers. They notoriously install crapware as defaults.
ASKER
dlethe, ok, good point, lessons learned here. moving to re-install now . . . then first thing is Panda Cloud install . . .
ASKER
re-installed Windows 7 Enterprise . . . installed Panda Cloud . . . moving to drivers, etc., treading lightly now . . .
i hope it works out now
ASKER
so far so good on the re-install. Sorry didn't get to this yesterday. Will double-check tonight and close out.
X <--crossed fingers
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mysidia, thanks for the tips. I went with Panda Cloud. I think I caught things on the re-install, so so far so good.
ASKER
getting ready to close this out, but one last issue, Shockwave Flash is killing me . . . right clock clocking at 90% CPU, 1/2 of which is Shockwave Flash . . . :-( Plus there is "Plug-in Broken: Shockwave Flash" showing on Chrome Task Mgr.
ASKER
Thanks again, lots of great help, I learned a lot, and I'm up and running. Will keep my eyes on things.
you sure put a lot of work in it
Flash, shockwave, and Java are three of the most popular virus/malware delivery mechanisms out there. If you install them then you are exposed. That is all there is to it. Java not so recently was declared unsafe and forbidden by numerous government authorities for installation on any computer.
I strongly suggest removing them or using a virtual machine to surf the web if you like those sites that require them.
I strongly suggest removing them or using a virtual machine to surf the web if you like those sites that require them.
ASKER
nobus
>>you sure put a lot of work in it
- yes, but couldn't have done it without EE :-)
dlethe
>>Flash, shockwave, and Java are three of the most popular virus/malware delivery mechanisms out there.
- whoa, never heard that, I thought they were all standard.
>>Java not so recently was declared unsafe and forbidden by numerous government authorities for installation on any computer.
- Whoa, that's crazy too, I thought Java was the bomb . . .
>>I strongly suggest removing them or using a virtual machine to surf the web if you like those sites that require them.
- ok, I'll look into that
>>you sure put a lot of work in it
- yes, but couldn't have done it without EE :-)
dlethe
>>Flash, shockwave, and Java are three of the most popular virus/malware delivery mechanisms out there.
- whoa, never heard that, I thought they were all standard.
>>Java not so recently was declared unsafe and forbidden by numerous government authorities for installation on any computer.
- Whoa, that's crazy too, I thought Java was the bomb . . .
>>I strongly suggest removing them or using a virtual machine to surf the web if you like those sites that require them.
- ok, I'll look into that
Java the bomb?? You've never written java code have you ;)
But seriously, consider that Apple dropped support for these in their iPhones & iPads and OSX specifically because of security issues. These environments provide the means to infect machines the easiest.
Javascript is safe (and it is not to be confused with Java), but can cause lockups, denial of service, and system crashes. In fact, crappy bloated Javascript code is the reason why the Obamacare site doesn't work on many PCs.
But seriously, consider that Apple dropped support for these in their iPhones & iPads and OSX specifically because of security issues. These environments provide the means to infect machines the easiest.
Javascript is safe (and it is not to be confused with Java), but can cause lockups, denial of service, and system crashes. In fact, crappy bloated Javascript code is the reason why the Obamacare site doesn't work on many PCs.
ASKER
>>Java the bomb?? You've never written java code have you ;)
-- I got as far as "Hello World" and then it was all downhill from there . . . so there was a tinge of sarcasm there . . .
>>consider that Apple dropped support for these in their iPhones & iPads and OSX
- that's good to know, I just haven't heard of it. I'm an Oracle database developer so I'm in an IT environment
so for Windows, to do general surfing on the web, watching videos, etc, what should I use ?
-- I got as far as "Hello World" and then it was all downhill from there . . . so there was a tinge of sarcasm there . . .
>>consider that Apple dropped support for these in their iPhones & iPads and OSX
- that's good to know, I just haven't heard of it. I'm an Oracle database developer so I'm in an IT environment
so for Windows, to do general surfing on the web, watching videos, etc, what should I use ?
If that is most of what you do, then get a USB stick, load linux on it, then boot to the stick whenever you want to do anything.
The stick will NOT have WRITE access to any of your windows formatted hard drives (unless you go out of your way to allow it manually), and you'll still be in firefox and have flash, java, everything else. You'll be able to click on .EXE files and any other nasty viruses or hacks all day long and they won't be able to hurt you. No need for any antivirus either.
Shut the system down and remove the stick whenever you do your accounting or whatever else you do with important data.
If the stick becomes infected (which would be a remarkable feat) reload linux. No big deal. Go to ubuntu.com and there is link for making a linux bootable stick. This is a form of sandboxing.
The stick will NOT have WRITE access to any of your windows formatted hard drives (unless you go out of your way to allow it manually), and you'll still be in firefox and have flash, java, everything else. You'll be able to click on .EXE files and any other nasty viruses or hacks all day long and they won't be able to hurt you. No need for any antivirus either.
Shut the system down and remove the stick whenever you do your accounting or whatever else you do with important data.
If the stick becomes infected (which would be a remarkable feat) reload linux. No big deal. Go to ubuntu.com and there is link for making a linux bootable stick. This is a form of sandboxing.
ASKER
dlethe, really good info, thanks a lot !
You probably still need flash to view many videos or online TV, so generally it isn't practical yet to not have flash installed.
I use Firefox (never IE) on my Windows PC's and for firefox you can get the flashblock add-on. With this addon turned on, flash content will be blocked, unless you whitelist those web pages you trust and want to watch flash content from.
You could also just run your PC booted from a Live Linux DVD.
I use Firefox (never IE) on my Windows PC's and for firefox you can get the flashblock add-on. With this addon turned on, flash content will be blocked, unless you whitelist those web pages you trust and want to watch flash content from.
You could also just run your PC booted from a Live Linux DVD.
ASKER
rindi,
good also to know, thanks. I stopped using FF because the Flash plugin was killing me. I use Chrome mostly because I'm sucked into their we-do-everything vortext. IE seems to be a memory hog but better for videos.
good also to know, thanks. I stopped using FF because the Flash plugin was killing me. I use Chrome mostly because I'm sucked into their we-do-everything vortext. IE seems to be a memory hog but better for videos.
ASKER
tried to add the orig hard drive as a 2nd drive . . . it kind of worked but mostly didn't. If you have expertise, join me here.
"Well, I got the drive installed and it shows up but something's wrong . . .
It shows up as "Factory Image (F:)", with one folder, "Recovery", that has nothing in it . . . When I booted first time, it just said "installing drive" or something like that, it asked to restart, and there it was . . . naked and stripped . . .
The drive is 320mb, but F:\ drive only has total 12.1 gb, 10.4 used, and only 1.65gm free . . .
ahhhhh . . ."
"Well, I got the drive installed and it shows up but something's wrong . . .
It shows up as "Factory Image (F:)", with one folder, "Recovery", that has nothing in it . . . When I booted first time, it just said "installing drive" or something like that, it asked to restart, and there it was . . . naked and stripped . . .
The drive is 320mb, but F:\ drive only has total 12.1 gb, 10.4 used, and only 1.65gm free . . .
ahhhhh . . ."
ASKER
Well, what-a-you-know, my orig hard drive showed up as "E:\" drive, yea !
I have some other issues with my drives, but I'll post other questions.
I have some other issues with my drives, but I'll post other questions.
ASKER
"I would update the BIOS first. I would skip installing the drivers from the HP and go directly to the chipset manufacturer's websites for the most current drivers.
nForce Driver v15.56 for Windows 7 64-bit (Ethernet, SATA/IDE, SMBUS, SMU Driver, and Away Mode Driver)
GeForce v307.83 Driver for Windows 7 64-bit (Graphics)
Realtek HD Audio Driver for Windows (Check "Accept", click "Next", ans select download location for 3rd item down the list)"
So I updated those drivers. Here's a list of the others, looks like I need to go through them one by one . . .