Solved

Outlook  calendar not sync in bb

Posted on 2013-10-25
9
906 Views
Last Modified: 2013-12-24
Outlook calendar not sync in bb

we have tried reset the Blackberry password for the user, Hard reset the device,  resend service book, reload user, Wireless Synchronization ,.....still issue not resolved ...
the email is working fine(send/receive) , user unable to send the meeting invite from BB device.

BlackBerry Bold 9930
Blackberry server 5.0 version
0
Comment
Question by:Buntyquest
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 3
9 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39600764
Did you actually delete the user from the BES server and then add them back in again?

Simon.
0
 

Author Comment

by:Buntyquest
ID: 39605319
No
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39606356
I suggest that you do that then.
Remove the user, wait 15 minutes or so for BES to remove them, then add it back in and reactivate the device.

Simon.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:Buntyquest
ID: 39611965
Wipe the device , Remove the user from BB server  and reactivated …but still user  Calendar still will not sync, and I cannot create meeting notices from my BlackBerry.
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39612266
Exactly what version of BES are you running? 5.0.x
What version of Exchange? If Exchange 2007 or higher, do you have the latest version of MAPI CDO.

Simon.
0
 

Author Comment

by:Buntyquest
ID: 39612872
Blackberry server version -  5.0.3
Exchange version -  Mixed environment  2007 and 2010, but user mailbox is in 2007 exchange server Exchange 2007 SP3  enterprise version.

Service book resent -done
Email Reconciliation -done
wirelessly synchronize  -done

any suggestions.
0
 

Accepted Solution

by:
Buntyquest earned 0 total points
ID: 39730654
after updating the server BES to 5.0.4 issue resolved
0
 

Author Comment

by:Buntyquest
ID: 39730694
after updating the server BES to 5.0.4 issue resolved
0
 

Author Closing Comment

by:Buntyquest
ID: 39737661
after updating the server BES to 5.0.4 issue resolved
0

Featured Post

Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question