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Outlook calendar not sync in bb

Outlook calendar not sync in bb

we have tried reset the Blackberry password for the user, Hard reset the device,  resend service book, reload user, Wireless Synchronization ,.....still issue not resolved ...
the email is working fine(send/receive) , user unable to send the meeting invite from BB device.

BlackBerry Bold 9930
Blackberry server 5.0 version
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Buntyquest
Asked:
Buntyquest
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1 Solution
 
Simon Butler (Sembee)ConsultantCommented:
Did you actually delete the user from the BES server and then add them back in again?

Simon.
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BuntyquestAuthor Commented:
No
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Simon Butler (Sembee)ConsultantCommented:
I suggest that you do that then.
Remove the user, wait 15 minutes or so for BES to remove them, then add it back in and reactivate the device.

Simon.
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BuntyquestAuthor Commented:
Wipe the device , Remove the user from BB server  and reactivated …but still user  Calendar still will not sync, and I cannot create meeting notices from my BlackBerry.
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Simon Butler (Sembee)ConsultantCommented:
Exactly what version of BES are you running? 5.0.x
What version of Exchange? If Exchange 2007 or higher, do you have the latest version of MAPI CDO.

Simon.
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BuntyquestAuthor Commented:
Blackberry server version -  5.0.3
Exchange version -  Mixed environment  2007 and 2010, but user mailbox is in 2007 exchange server Exchange 2007 SP3  enterprise version.

Service book resent -done
Email Reconciliation -done
wirelessly synchronize  -done

any suggestions.
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BuntyquestAuthor Commented:
after updating the server BES to 5.0.4 issue resolved
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BuntyquestAuthor Commented:
after updating the server BES to 5.0.4 issue resolved
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BuntyquestAuthor Commented:
after updating the server BES to 5.0.4 issue resolved
0

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