Solved

Clients are unable to connect to WSUS SBS2008

Posted on 2013-10-25
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Last Modified: 2013-11-18
Good afternoon,

Some time ago, the server ran out of disk space. We added a second disk just for WSUS content. I tried to move the WSUS content folder as instructed in several documents and as instructed on EE. That was not succesful. The next option was to remove the WSUS and reinstall it again. It took some time before WSUS 3.2 (3.0 SP2) was succesfully installed again. WSUS is installed in C:\Program Files\Update Service and the content on W:\WSUS. WSUS is running fine and all updates are synchronized. I can approove, reject them. But....

The clients are not reported in WSUS Console.
Clients (and also the SBS server) receive an error while searching for updates: Unable to search for updates. Error 800B0001. They can succesfully search and install updates from the MS server.

I checked folder rights on the server. They are okay.
The http://sbsrv-01-w2k8:8530/ and http://sbsrv-01-w2k8:8531/ both can be reached, but with HTTP-error 403.14 - Forbidden fault.
cscript "C:\program files\update services\setup\InstallSelfupdateOnPort80.vbs" ran succesfull without faults.


Microsoft (R) Windows Script Host versie 5.7
Copyright (C) Microsoft Corporation 1996-2001. Alle rechten voorbehouden.

SetupSelfupdateTree: Finding the index of the Web site on which WUS is installed...
SetupSelfupdateTree: Leaving GetWUSWebSiteIndex.
SetupSelfupdateTree: Finding the index of the web site bound to port 80...
SetupSelfupdateTree: iWebSiteIndex: 1 ServerBindings: :80:index: 0
SetupSelfupdateTree: Found the index of site on Port 80: 1
SetupSelfupdateTree: rootMetabasePath: IIS://LocalHost/W3SVC/1/ROOT
SetupSelfupdateTree: szPort80RootPath=C:\inetpub\wwwroot
SetupSelfupdateTree: iWusWebSiteIndex=303453844 iPort80WebSiteIndex=1
SetupSelfupdateTree: This is a SxS install. Performing steps to configure selfupdate for SxS mode...
SetupSelfupdateTree: szWUSInstallDir=C:\Program Files\Update Services\
SetupSelfupdateTree: Creating the virtual directory for selfupdate tree on port 80...
SetupSelfupdateTree: rootMetabasePath: IIS://LocalHost/W3SVC/1/ROOT
SetupSelfupdateTree: virtualDirMetaBasePath: IIS://LocalHost/W3SVC/1/ROOT/Selfupdate
SetupSelfupdateTree: virtualDir vroot exists.
SetupSelfupdateTree: Setting path for virtualDir vroot...
SetupSelfupdateTree: szClientWebSvcM5FolderPath=C:\Program Files\Update Services\webservices\ClientWebServiceM5
SetupSelfupdateTree: szSourcePath=C:\Program Files\Update Services\\Setup\SusServerVersion.xml szDestPath=C:\Program Files\Update Services\webservices
\ClientWebServiceM5\SusServerVersion.xml
SetupSelfupdateTree: szSourcePath=C:\Program Files\Update Services\\Selfupdate\iuident.cab szDestPath=C:\inetpub\wwwroot\iuident.cab
SetupSelfupdateTree: Creating szDestPath=C:\inetpub\wwwroot\WUTRACK.BIN
SetupSelfupdateTree: rootMetabasePath: IIS://LocalHost/W3SVC/1/ROOT
SetupSelfupdateTree: virtualDirMetaBasePath: IIS://LocalHost/W3SVC/1/ROOT/ClientWebService
SetupSelfupdateTree: virtualDir vroot exists.
SetupSelfupdateTree: Setting path for virtualDir vroot...
Success: InstallSelfupdateOnPort80 succeeded.

I checked registry rights. They are good.
All certificates are valid.
I'm unable to reach http://sbsrv-01-w2k8:8530/iuident.cab (same for port 8531).
For testing I shared the "C:\Program Files\Update Services\WebServices\Root" folder (where this iuident.cab file is located) and connect to it, with explorer, everyone can open the file.

IIS webpage is up and running (says IIS Manager)

Any idea's?
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Question by:BGMServices
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5 Comments
 
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Accepted Solution

by:
Donald Stewart earned 500 total points
ID: 39601196
"800B0001" means that wuaclt.exe on your clients does not match what your WSUS server has.

You need to apply the latest WSUS update to your WSUS server

http://support.microsoft.com/kb/2734608
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Author Comment

by:BGMServices
ID: 39636680
Thank you for your response. I'm at the endusers location next tuesday. I'll apply this update and report back.

Björn
0
 

Author Comment

by:BGMServices
ID: 39651758
Good evening,

I was succesfully able to apply the update. After stoping the wuauserv service, removing the SoftwareDistribution folder and starting the wuauser service, windows update started to work on the server again. I have to test it on the clients, but so far it seems promising.

Thank you in advance,

Björn
0
 
LVL 47

Expert Comment

by:Donald Stewart
ID: 39652335
Sounds good :)
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Author Comment

by:BGMServices
ID: 39656469
Good day,

The solution works. The clients are able to search and install updates again. Thank you.

Björn
0

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