A customer has a Compaq Presario CQ57 that has developed a BIOS problem.
I am unsure if it had had a BIOS update through HP Support Assistant or if it just decided to start for no reason but it now intermittently decides to recover the System BIOS at start up.
It is all very random. It may not do it for a while - working fine every time it is switched on - but then just decides to go into this recovery. Sometimes the recovery sorts it first time, sometimes it has to go through the recovery mode several times before it sorts it out. Once sorted, Windows and the laptop work fine.
I have tried to remedy it by installing BIOS updates. There are 4 available on the HP website. I have installed all four at various points - sometimes they install, sometimes they fail. Sometimes the recovery mode kicks in straight after - usually after a fail which makes sense. Other times it will work OK for many start ups and then just go back to it's old tricks.
I have attached some photos of the recovery procedure for reference.
Any suggestions would be very helpful.
Thanks in advance.