Solved

Using iPhone 4s after upgrade to 5s

Posted on 2013-10-25
5
466 Views
Last Modified: 2013-10-26
I just upgraded from an iPhone 4S to an iPhone 5s.

Everything has worked fine on the iPhone 5s. The iPhone 4s still has Internet on WiFi, but of course, no phone service anymore. The problem is when I try to update apps, or order more, on the iPhone 4S I'm not able to connect to the iTunes store.

1. What do I have to do to do this?  Open a separate account?

2. And I going to have to pay for my apps all over again on the iPhone 4S?

3.  Should I avoid upgrading the 4s to iOS 7.x.x, as being requested?

Thanks
0
Comment
Question by:WaterStreet
  • 3
  • 2
5 Comments
 
LVL 92

Accepted Solution

by:
John Hurst earned 500 total points
ID: 39600785
1. I use 2 iPhones on the same iTunes and it is the same account. Try resetting the phone to see if it will connect with the same account.

2. You should not have to pay again. I do not.

3. No. I have IOS V7.0.3 on both my iPhone 4S machines and it works fine.

... Thinkpads_User
0
 
LVL 18

Author Comment

by:WaterStreet
ID: 39601054
How do I do the reset you mentioned?
0
 
LVL 92

Assisted Solution

by:John Hurst
John Hurst earned 500 total points
ID: 39601091
First I assume you have a good backup of your iPhone (or can rebuild it is necessary).

Go to the Settings Icon on your screen, General Settings, and Reset at the bottom. Open Reset.  You have a number of possibilities.  Reset All Settings might work.  Erase all Content and Settings will work, but then you need to recover the iPhone. I have done this (new phone to replace damaged phone) and the new phone recovered from iTunes. Nothing lost in my case.

Before you do this, if an Apple Store is near, ask them about number 1 to see if they have any additional options.

... Thinkpads_User
0
 
LVL 18

Author Closing Comment

by:WaterStreet
ID: 39603192
I was awaiting an email reply from Apple, but decided to check my account info.

When I changed it to match what was on the 5s, and filled in some missing info., I was able to update apps.

You gave good advice and info. for anyone with a similar problem.

Thanks
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 39603200
@WaterStreet - Thank you for the update and I was pleased to help.

.... Thinkpads_User
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There is a security feature on iOS devices that is nearly impenetrable when it has been activated.  This article will provide some possible solutions as well as necessary steps to take to ensure you do not end up with a locked device.
iCloud Drive was introduced after iOS 8 was launched last year. This drive is Apple’s online storage device that lets users sync their files and access them from all their Apple devices.   There is a lot of data that is not automatically backed up…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now