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Outlook Express can't read attachments sent from Outlook 2007

Hi all,

Grateful for advice.

Currently I am using Outlook Express as my mail client. Unfortunately I am unable to view attachments with emails sent from external users that use Outlook 2007.

is there any way I can tweak my outlook express to be able to view these attachments???


Thanks
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PipMic
Asked:
PipMic
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2 Solutions
 
Nick RhodeIT DirectorCommented:
What kind of attatchments are they?
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Jaroslav LatalMSPCommented:
It seems as antivirus issue.

Jarda
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PipMicAuthor Commented:
the attachments are normally Excel 2007 or Word 2007 files.
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PipMicAuthor Commented:
not an antivirus issue
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Nick RhodeIT DirectorCommented:
I assume you can open them when you save them to your workstation and then open correct?
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PipMicAuthor Commented:
Thanks for the reply....


No I can't because the attachment cannot be seen. But I know that an attachment has been sent.

I know this is a Microsoft issue but I was wondering whether there was a workaround or whether a patch existed that I could apply on my side.

Thanks
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jcimarronCommented:
PipMic--
I think you will have to ask your correspondents to use Plain Text when sending you emails with attachments rather than Rich Text.
http://office.microsoft.com/en-us/outlook-help/change-the-message-format-to-html-rich-text-or-plain-text-HA101992313.aspx
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PipMicAuthor Commented:
Hi,

Thanks... I feared that much.... but just wondering whether there is a patch somewhere?
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jcimarronCommented:
PipMic----
Not that I am aware of.  However, note the section
"Change the message format for all messages sent to a specified recipient"
in the link I already gave you.
This will spare your correspondent from having to change the format each time a message is sent to you.
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PipMicAuthor Commented:
Good feedback
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jcimarronCommented:
PipMic--Glad to have helped.
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