RSAT Windows 8.1  "This update is not applicable"

Posted on 2013-10-25
Last Modified: 2013-10-30
Trying to install RSAT tools for server 2012 on Windows 8.1.  I am getting error message "Windows Update Standalone Installer  The update is not applicable to your computer."

This after I completed the following steps:
1 Upgrade Windows7 pro 32 bit to Windows 8.1 64 bit (already member of sbs2003 domain)
2 Activate windows.
3 Install updates from Microsoft update.
4 Download RSAT for Windows 8.1, Windows6.2KB2693643-x64)
5 Double click installer to run.

My understanding is that running the installer would install the program without issue.  I would then open RSAT to add and configure a new server.
I looked into the error and tried several of the workarounds including extracting the .msi to a local folder and running it from command line as Administrator.  I also checked that the locale is set to US and language pack is installed (did not download the language pack, only checked that English(US) is set.).
In general, I do not do 64bit upgrade over 32 bit system, but during install I did not see the prompt for clean install.  Is there any way to get RSAT installed without reinstalling the OS?

Question by:AE_JB
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Accepted Solution

John Hurst earned 500 total points
ID: 39601384
Upgrade Windows7 pro 32 bit to Windows 8.1 64 bit

You normally cannot upgrade a 32-bit system to a 64-bit system and I am surprised it work. Since the RSAT tools you got are for Windows 8.1, they should work.

You can try a Windows Refresh (loses applications, keeps data), but given your upgrade procedure, I really suggest you try a fresh, clean install of Windows 8.1.

.... Thinkpads_User
LVL 95

Expert Comment

by:John Hurst
ID: 39601597
@AE_JB - Thanks and I was happy to offer assistance.

... Thinkpads_User

Author Comment

ID: 39601640
I reinstalled the OS and still have the same error.  Assist if you can, else I will open a new ticket.  Thanks.
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LVL 95

Expert Comment

by:John Hurst
ID: 39601662
Down toward the bottom of this Microsoft Support Link, there are 3 download links:  Windows 8, Windows 8.1, and Windows Server 2012. They are different links.

I have done the Windows 8 link and tools. I have yet to rebuild my own system onto a new hard drive and update to Windows 8.1

... Thinkpads_User

Author Comment

ID: 39601720
I re downloaded the RSAT installer after the OS reinstall and noticed that the installer versions are different.  Appears that the original installer that would not install was the wrong one.  The new installer is Windows8.1-KB2693643-x64 which is installing now.  I just read your reply, and am running that installer now; it appears to be installing correctly, but is taking a while.  Will keep you posted.  Thanks for the followup.

Author Comment

ID: 39611463
RSAT is installed, and runs fine.  Issue was most likely that original download was not the right version.  Thanks.
LVL 95

Expert Comment

by:John Hurst
ID: 39611469
OK, so sounds like all is fine now with the correct download pointed to above.

... Thinkpads_User

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