Solved

Intel vPro AMT / MEBx version 8 missing KVM Feature?

Posted on 2013-10-25
1
1,245 Views
Last Modified: 2013-10-28
Hello there folks, glad I could finally find the topics in which this question would find attention.

I've been having a very difficult time getting the bare metal remote KVM feature of these workstations functioning (HP Compaq Pro 6300 SFF # D8C70UA).
As far as I can tell, everything else in the AMT suite is working fine. The devices show up as AMT enabled in my dashboards, the direct web page of the ME shows up OK, and my USB provisioning of options and a new password took properly.

However, whenever I try to use VNC Plus to connect to the bare metal KVM, I get errors (either unreachable, or something about "fail to access resource IPS_KVMRedirectionSettingsData").
I also have a "Manageability Commander Tool" from Intel that finds the AMT nodes OK, and shows all the right settings, except for one. In the "Remote Control" tab, the entry for Remote KVM Settings lists as "Unsupported". I also cannot find any specific option in the MEBx to enable KVM support.

Is the KVM feature something that the OEM can selectively remove from the vPro platform? Is this feature broken/missing in version 8 altogether?  Do I need to implement some higher form of secured access (TLS, mutual TLS, other certificate trusts) ?

Many thanks to the vPro AMT experts out there!
0
Comment
Question by:murraybd
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 

Accepted Solution

by:
murraybd earned 0 total points
ID: 39606305
Turns out this model of HP desktop only includes the "Intel Standard Manageability" set of features.  This isn't full AMT support, and omits the KVM functionality.
I'm reminded once again that just because Processor is listed as vPro features, the implemention is still dependant on the motherboard used.

Looks like the next model series upwards (The HP Compaq Elites) have full AMT featuresets.
0

Featured Post

Revamp Your Training Process

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Both MMF (multi-mode fiber) and SMF (single-mode fiber) are types of optical fiber that can aid in communication applications. These thin strands of silica or glass will allow communication to occur between devices. The transmission of light between…
Learn how ViaSat reduced average response times for IT incidents from 10 minutes to 30 seconds.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question