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Intel vPro AMT / MEBx version 8 missing KVM Feature?

Posted on 2013-10-25
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Last Modified: 2013-10-28
Hello there folks, glad I could finally find the topics in which this question would find attention.

I've been having a very difficult time getting the bare metal remote KVM feature of these workstations functioning (HP Compaq Pro 6300 SFF # D8C70UA).
As far as I can tell, everything else in the AMT suite is working fine. The devices show up as AMT enabled in my dashboards, the direct web page of the ME shows up OK, and my USB provisioning of options and a new password took properly.

However, whenever I try to use VNC Plus to connect to the bare metal KVM, I get errors (either unreachable, or something about "fail to access resource IPS_KVMRedirectionSettingsData").
I also have a "Manageability Commander Tool" from Intel that finds the AMT nodes OK, and shows all the right settings, except for one. In the "Remote Control" tab, the entry for Remote KVM Settings lists as "Unsupported". I also cannot find any specific option in the MEBx to enable KVM support.

Is the KVM feature something that the OEM can selectively remove from the vPro platform? Is this feature broken/missing in version 8 altogether?  Do I need to implement some higher form of secured access (TLS, mutual TLS, other certificate trusts) ?

Many thanks to the vPro AMT experts out there!
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Question by:murraybd
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murraybd earned 0 total points
ID: 39606305
Turns out this model of HP desktop only includes the "Intel Standard Manageability" set of features.  This isn't full AMT support, and omits the KVM functionality.
I'm reminded once again that just because Processor is listed as vPro features, the implemention is still dependant on the motherboard used.

Looks like the next model series upwards (The HP Compaq Elites) have full AMT featuresets.
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