I have an odd issue with Word/Outlook 2010. I know normal behavior dictates that the signature will not be automatically loaded when sending a word/excel/etc. file as an attachment from those programs (subsequently opening a simple Outlook message window with the SimpleMAPI protocol). However, in this case, inserting a signature is not even an option. I have edited the ribbon to have a custom group on the Insert tab called "Signature" with one drop-down option "Signature" and have moved this to the very beginning of the ribbon. I see this option without issue, but it is greyed out and you cannot select it. I am very confused as we can add a signature, but this user cannot.
Thanks in advance for any ideas.