Link to home
Start Free TrialLog in
Avatar of joshhough
joshhoughFlag for United Kingdom of Great Britain and Northern Ireland

asked on

McAfee ePolicy Orchestrator - Fails to Install

Hi,

 I've just purchased McAfee Complete Data protection for a care company who use remote laptops during the weekend for On call managers. Due to the nature of the staff i really brought it for the encryption, but i figured installing the ePolicy Orchestrator might be worth it.


I've installed a new instance of SQL Server 2008 R2 Express SP1 but every time i try and connect to it (even after restarting the server) it says that the database is not the required version. Does it not install on SQL server Express? As the installation guide implies it will install. What things could i check? The server is SBS 2011.

If i excecute 'select @@version' it does say SQL Server 2008 R2 SP1'.
 

And really, is EPO required or should i just install the encryption on the laptops.

 

Thanks,

 

Josh
Avatar of btan
btan

you may want to catch this [1]. ideally centralised mgmt by EPO make senses but if the remote users are of small pool may not be worthwhile, but the central back of recovery key [2] (except for user local key not centrally generated) is critical and can be exported.

[1]SQL permissions required to install and use ePO
https://kc.mcafee.com/corporate/index?page=content&id=KB75766

[2]Encryption key types in Endpoint Encryption for Files and Folders 4.x
https://kc.mcafee.com/corporate/index?page=content&id=KB72668
http://kc.mcafee.com/resources/sites/MCAFEE/content/live/PRODUCT_DOCUMENTATION/24000/PD24207/en_US/ee_700_scripting_guide_en-us.pdf?searchid=1382853672740
Avatar of joshhough

ASKER

Hi,

Thanks for your help. I've tried the above after you gave the link and it hasn't resolved the issue. To be sure i have even created a second user with the above permissions and it hasn't resolved it.

I've attached a screenshot to show the error i get with the configuration i have. Even using the SQL 'sa' account (which i can login to the SQL Management console with) doesn't work.

Starting to get a bit frustrated with it now :(

Cheers!
epo.png
ASKER CERTIFIED SOLUTION
Avatar of btan
btan

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial