Windows 7 virus problems
Posted on 2013-10-27
One week ago we repaired a one year old Lonovo all in one. The question to EE last week was the following:
"On a 1 year old Lonovo running win 7 64 bit, on boot ,after login, get "the application was unable to start correctly, 0x00000022. Click OK to close application."
We ran JRT, ADWcleaner, C Cleaner and Combofix. None resolved the above stop error. And it was suggested to do a refresh install of Windows 7. Which was done, the error was cleared and all updates were installed. The system cleaned again with all the tools and returned.
The system came back today with the following: will not open exe files, or jpg files, will not start restore selections, will not go to safe mode.
So far today we have tried to clean with above plus Malwarebytes, and tried to reassociate the exe command and jpg. The jpg will open after running JRT, but revert back to not working after a reboot. Have not got the exe files to execute.
Trying to run system restore and it shows the calander of restore points, it will start up the selection process but then stops at "trying to initialize" and will not move past this point.