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Sending email error 550 verification failed

Posted on 2013-10-28
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Last Modified: 2013-11-24
I am trying to reply to an email but keep getting the following message. What do I need to do to resolve this? I am sending from a google apps for business account.




Delivery to the following recipient failed permanently:

     peter@his _domain.co.uk

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain his _domain.co.uk by his _domain.co.uk. [212.113.141.43].

The error that the other server returned was:
550-Verification failed for <ed@my_domain.co.uk>
550-No Such User Here
550 Sender verify failed
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Question by:roy_batty
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4 Comments
 
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Expert Comment

by:Owen Rubin
ID: 39606049
Not much you can do actually. The error is generated by the receiving email server and says that the email address you sent to does not exist on their server.

Either this user has removed their account since they sent you the message, or the email was SPAM with a phony return email address, and never existed.
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Author Comment

by:roy_batty
ID: 39606125
I actually provide the email account to them (reseller )and I have just checked and the address is still active on the server.
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Accepted Solution

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Owen Rubin earned 500 total points
ID: 39606291
Are other emails to this same domain bouncing as well? It could be a configuration error and all email to that domain will bounce with 550 if it is not being seen as a valid domain.

Not a great reference, but this explains some 550 and 553 errors:

http://office.microsoft.com/en-us/outlook-help/troubleshoot-550-553-and-relay-prohibited-errors-HA001112833.aspx
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Author Closing Comment

by:roy_batty
ID: 39672636
Thanks for the help
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