Solved

Lync and Mac

Posted on 2013-10-28
3
737 Views
Last Modified: 2013-12-02
How do you import root CA into a Mac. Lync 2010 and Mac 10.8.5.
Other users connect fine to Lync and so do all my other Mac users. This one user it fails. I used the sipr addresses and then it says e"Cannot sign in to Lync
The user name, password, or domain appears to be incorrect. Ensure that you entered them correctly. If the problem continues, please contact your support team."
have re-installed Lync for Mac, updated Mac, etc.
So, I am attempting to import a new root CA but don't know where to put it or how on the Mac.I need specified details as to click this and select that because I am Mac illiterate.
 Thank you in advance

Kry
0
Comment
Question by:kryanC
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 13

Expert Comment

by:Xaelian
ID: 39608031
Hello, if you want to install a root CA. Place the Certificate on your Desktop and double click it. It will open the keychain access. Then you need to select to which keychain you need to install this, this is X509Anchors.

Which version of Lync do you have? At this moment I've the downloaded the latest version of Lync and on my Mac it works. With the previous version it also failed.
0
 

Accepted Solution

by:
kryanC earned 0 total points
ID: 39609035
Put the cert on the desktop and double click. Opens a window with drop-down list for login, microsoft_intermediate_certificates, oc_keycontainer_big.bill@contsco.com, and system.
Mac version X 10.8.5
Lync 14.0.6
Do not see anything about x509 Anchors.
Please any help or direction is appreciated.

Kry
0
 

Author Closing Comment

by:kryanC
ID: 39689446
Took a bit over the phone talking with the user but all is well now. Thanks
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Article by: Justin
In light of the WannaCry ransomware attack that affected millions of Windows machines, you might wonder if your Mac needs protecting. Yes, it does and here is how to do it.
This article outlines the struggles that Macs encounter in Windows-dominated workplace environments – and what Mac users can do to improve their network connectivity and remain productive.
In a previous video Micro Tutorial here at Experts Exchange (http://www.experts-exchange.com/videos/1358/How-to-get-a-free-trial-of-Office-365-with-the-Office-2016-desktop-applications.html), I explained how to get a free, one-month trial of Office …
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question