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Lync and Mac

Posted on 2013-10-28
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Last Modified: 2013-12-02
How do you import root CA into a Mac. Lync 2010 and Mac 10.8.5.
Other users connect fine to Lync and so do all my other Mac users. This one user it fails. I used the sipr addresses and then it says e"Cannot sign in to Lync
The user name, password, or domain appears to be incorrect. Ensure that you entered them correctly. If the problem continues, please contact your support team."
have re-installed Lync for Mac, updated Mac, etc.
So, I am attempting to import a new root CA but don't know where to put it or how on the Mac.I need specified details as to click this and select that because I am Mac illiterate.
 Thank you in advance

Kry
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Question by:kryanC
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Expert Comment

by:Xaelian
ID: 39608031
Hello, if you want to install a root CA. Place the Certificate on your Desktop and double click it. It will open the keychain access. Then you need to select to which keychain you need to install this, this is X509Anchors.

Which version of Lync do you have? At this moment I've the downloaded the latest version of Lync and on my Mac it works. With the previous version it also failed.
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Accepted Solution

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kryanC earned 0 total points
ID: 39609035
Put the cert on the desktop and double click. Opens a window with drop-down list for login, microsoft_intermediate_certificates, oc_keycontainer_big.bill@contsco.com, and system.
Mac version X 10.8.5
Lync 14.0.6
Do not see anything about x509 Anchors.
Please any help or direction is appreciated.

Kry
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Author Closing Comment

by:kryanC
ID: 39689446
Took a bit over the phone talking with the user but all is well now. Thanks
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