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can't install office 2013

Posted on 2013-10-28
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Last Modified: 2013-11-06
hi experts,

 I have office 2013 installed on my computer working fine up till today. It crashed, so I un-installed it and now that i'm trying to install it I click on setup.exe and the hour glass shows up for 3 seconds and then it goes away and nothing happens. What can I do to fix this?
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Question by:frankbustos
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aadih earned 2000 total points
ID: 39607328
Try to restore your system to the day before yesterday by booting up in safe mode with command prompt and typing rstrui.exe to restore.

Then, if there is a need to uninstall, use Microsoft FixIt or other methods at:

http://support.microsoft.com/kb/2739501>

Restart. And reinstall.
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Author Closing Comment

by:frankbustos
ID: 39628840
thanks!
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