Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Prevent email from CFMAIL from going to Junk Mail in Outlook 2010 on Exchange 2013

Posted on 2013-10-28
5
Medium Priority
?
662 Views
Last Modified: 2013-11-17
We recently upgraded to Exchange 2013 and are using ColdFusion 9 CF mail.  We are noticing that some users are receiving CFMAIL emails into their Junk Folder instead of their normal Inbox.

Is there a setting in ColdFusion 9 or Exchange 2013 to prevent this?  The messages have a sender email address of our domain.com
0
Comment
Question by:ohmErnie
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39608144
If the email is coming from external to Exchange then it gets processed by the antispam filter and it must be spammy enough to get flagged.
Configure a transport rule to set emails to an SCL value of -1. However don't do that for any emails from your domain, as that will just let through a lot of spam - a spammers favourite trick is to use the same domain as the from field.

Simon.
0
 
LVL 1

Author Comment

by:ohmErnie
ID: 39609440
The email is coming from an internal system.
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39609591
Doesn't matter.
As far as Exchange is concerned, it is external. Anything that isn't Exchange is external.

Simon.
0
 
LVL 1

Author Comment

by:ohmErnie
ID: 39609627
Is there documentation on how to set the SCL?
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 1500 total points
ID: 39612260
Just step through transport rule wizard - the options are pretty clear.

Simon.
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

One-stop solution for Exchange Administrators to address all MS Exchange Server issues, which is known by the name of Stellar Exchange Toolkit.
Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
how to add IIS SMTP to handle application/Scanner relays into office 365.

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question