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The internet connect of IE 11 and Windows 8.1 store

Posted on 2013-10-28
Medium Priority
Last Modified: 2013-10-29
Dear all,

Right now fixing another problem after ugprading to Windows 8.1 but I think this is the setting problem and it seems once I upgrade the NVidia display card drive on my PC (but should not related), my IE and the Windows store seem can't connect to the internet at all, which I can few minutes ago.

Chrome can surf the internet, and ONCE VPN connected, it can !!

How can I troubelshoot it?

any setting in Windows 8.1 / IE 11 can check, I just relocated the IE history to somewhere else !!
Question by:marrowyung
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LVL 15

Accepted Solution

Skyler Kincaid earned 2000 total points
ID: 39607772
The very first things you can try are:

1. Go into Internet Settings, Advanced, and select Restore Advanced Settings
2. Close IE, reboot and try accessing the store
3. If that doesn't work then go into Internet Settings, Advanced, and select Reset (you can leave your personal data). Reboot and try again.

Beyond that, I know that a ton of people have been having issues with 8.1 so it could be anything.

Author Comment

ID: 39607918
"I know that a ton of people have been having issues with 8.1 so it could be anything. "

ok, hope you are good on that upgrade.
but upgrade is hard and that's why I do a ghost image before that.

I will try you suggset tongiht and let you know.

you know from the connection tab, we see dial-up and VPN setting, I have an items here as I got a VPN, this ehlp me to verify which part of the problme first, but any setting on that page can be change to verify/fix it?

Author Comment

ID: 39608478
"2. Close IE, reboot and try accessing the store"

Oh, it really works for me, thanks. but the most funny thing is this morning I tried:

"1. Go into Internet Settings, Advanced, and select Restore Advanced Settings"

But I don't reboot the PC, why is that needed?
LVL 15

Expert Comment

by:Skyler Kincaid
ID: 39608493
It isn't needed inside of IE but I thought it might help reset the Store connection issues.

Author Comment

ID: 39608500
today I have done that but just .....

it don't prompt for a reboot and right now I have relocated the internet temporary folder to somewhere else which I expect to have problem, but so far so good !

thanks any way.

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