Solved

SBS2011 Server Backup Errors

Posted on 2013-10-28
5
3,189 Views
Last Modified: 2014-03-18
Hi Experts

I am running a SBS2011 Standard server, lately some of the server backups have been failing. It seems to work one night then fail the next few nights, very random.

The error in the backup window is:
"Creation of the shared protection point timed out. Unknown error (0x81000101)"

The event log error is:
"Log Name:      Application
Source:        Microsoft-Windows-Backup
Date:          28/10/2013 11:10:22 PM
Event ID:      521
Task Category: None
Level:         Error
Keywords:      
User:          SYSTEM
Computer:      PPFMPSERVER2.ppfmp2.local
Description:
The backup operation that started at '¿2013¿-¿10¿-¿28T12:00:21.824000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '2155348001'. Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
    <EventID>521</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-28T12:10:22.994501100Z" />
    <EventRecordID>396551</EventRecordID>
    <Correlation />
    <Execution ProcessID="23580" ThreadID="14540" />
    <Channel>Application</Channel>
    <Computer>PPFMPSERVER2.ppfmp2.local</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BackupTime">2013-10-28T12:00:21.824000000Z</Data>
    <Data Name="ErrorCode">2155348001</Data>
    <Data Name="ErrorMessage">%%2155348001</Data>
  </EventData>
</Event>

following the backup error in the event logs is a whole bunch (about 200) of SQL errors SQLVDI, MSSQL$ESP, SQLVDI, SQLWRITER, MSSQL$MICROSOFT##SSEE ETC

Apart from these errors which only appear after the backup fails I have a lot of VSS Warnings:
Event ID: 8230
"Volume Shadow Copy Service error: Failed resolving account spsearch with status 1376. Check connection to domain controller and VssAccessControl registry key."

I have googled my backups problems, initially it was because there were updates for SharePoint, I ran the PSCONFIG, it worked for 1 night then I started getting the errors above.

Any help would be greatly appreciated as I have been working on this for about 2 weeks.

Windows Logs - Application
0
Comment
Question by:Ergs
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 13

Expert Comment

by:Xaelian
ID: 39608044
Hello, your VSS is being 'locked'. After you perform the back-up restart the VSS service. Or restart your server, then restart the back-up then it will finish.

The best is to create a Scheduled task that will restart the VSS at a given time each day, best 5 minutes before the back-up.
0
 

Author Comment

by:Ergs
ID: 39610914
excuse my ignorance but I can't find a VSS service?
0
 
LVL 13

Accepted Solution

by:
Xaelian earned 500 total points
ID: 39611764
When you open services.msc you should restart the Volume Shadow Copy Service. :)
0
 

Author Comment

by:Ergs
ID: 39612870
thanks you - I did work it out last night and did as you suggested re batch job to restart VSS service and backup worked last night - I will monitor over the next few nights and see how it goes, as it seems to work randomly.

thanks for your help
0
 

Author Comment

by:Ergs
ID: 39615103
Grrrr..... worked the previous night and failed last night with the following error:

Creation of the shared protection point timed out.
Unknown error (0x81000101)

Ergs
0

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In the event you manage a Small Business Server 2003, and you are audited for PCI compliance, there are several changes you must make in order to pass the audit. I can take no credit for discovering any of these fixes or workarounds, but there is no…
The SBS 2011 release date (RTM) is supposed to be around Christmas, 2011.  This article is a compilation of my notes -- things I have learned first hand.  The items are in a rather random order, but I think this list covers most of what is new and d…
In this video, viewers will be given step by step instructions on adjusting mouse, pointer and cursor visibility in Microsoft Windows 10. The video seeks to educate those who are struggling with the new Windows 10 Graphical User Interface. Change Cu…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question