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rltomalinFlag for United Kingdom of Great Britain and Northern Ireland

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One user cannot see a particular file

I have a strange situation where one user cannot see a particular Excel file on our shared drive.
This user can see other files in the same directory.  
All other users can see the file.
If I make a copy of the file, then it displays on the users PC.
If I then delete the original file and rename the copy to the original name it disappears from their folder.

Windows SBS 2003
Windows 7 clients

Any ideas?

Best regards

Richard
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ButlerTechnology

It might be an issue with off-line folders.  What are the off-line settings for the shared folder?  Does the issue only exist on a single workstation for the user?  

Tom
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Hi Tom
Where are the off-line settings for the shared folder?

Yes this only exists on a particular workstation.  If I log on to my PC as the problem user I can see the file.

If the problem user logs off and on again they still cannot see the file.

Regards

Richard
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ButlerTechnology

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Hi Tom
That seemed to fix it!!

Thanks a lot.

Regards

Richard