nigelbeatson
asked on
Barracuda Yosemite Backup failing on a Windows SBS2008 server.
We have a single windows sbs2008 server running Barracuda Yosemite Backup software. The backup is not taking place. The log shows 0 files processed.
On investigating the backup job shows Error 5087 - "Snapshot failed with critical timeout"
Yosemite support tell me that we have a problem with our VSS writer, and on checking I notice several errors when detailing the writer status, as follows :-
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Writer name: 'FRS Writer'
Writer Id: {d76f5a28-3092-4589-ba48-2 958fb88ce2 9}
Writer Instance Id: {adc2ecb9-7d77-46e4-a618-f 9c876b2ece 1}
State: [5] Waiting for completion
Last error: No error
Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a 0c4db26912 a}
Writer Instance Id: {ddd280f1-637f-4b77-a502-7 246ec81aeb c}
State: [1] Stable
Last error: No error
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1 050253ae22 0}
Writer Instance Id: {4fb47292-3a81-4239-baf3-4 e31a9b8de0 d}
State: [1] Stable
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-5 31aa6355fc 4}
Writer Instance Id: {a44b5182-7869-44a3-b0c5-0 a498ee65fd 9}
State: [9] Failed
Last error: Timed out
Writer name: 'FSRM Writer'
Writer Id: {12ce4370-5bb7-4c58-a76a-e 5d5097e367 4}
Writer Instance Id: {6a4b148e-5890-42b9-b245-5 258ffcb8a4 e}
State: [9] Failed
Last error: Timed out
Writer name: 'Certificate Authority'
Writer Id: {6f5b15b5-da24-4d88-b737-6 3063e3a1f8 6}
Writer Instance Id: {7320fbbe-eae0-48e1-95b4-9 843abc36d1 7}
State: [1] Stable
Last error: No error
Writer name: 'IIS Config Writer'
Writer Id: {2a40fd15-dfca-4aa8-a654-1 f8c654603f 6}
Writer Instance Id: {d0ae6d73-7c8b-42ad-b8d9-2 79a177e849 7}
State: [1] Stable
Last error: No error
Writer name: 'Microsoft Exchange Writer'
Writer Id: {76fe1ac4-15f7-4bcd-987e-8 e1acb462fb 7}
Writer Instance Id: {b0bd335e-d7da-4099-9e6a-e 3d96cd907f c}
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-4 9d8f43532f 0}
Writer Instance Id: {aa726ec4-2188-4065-bb7d-b acbb02e9e3 a}
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3 bee2926fd7 f}
Writer Instance Id: {b62e3681-4596-43b3-a741-9 e050c4edaf 4}
State: [9] Failed
Last error: Timed out
Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f 328f07ac1e 0}
Writer Instance Id: {b1d5c282-38c2-4536-82ae-e f740d0a163 4}
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7 847f01fc64 f}
Writer Instance Id: {1d1c3e08-c560-42aa-81f4-e bd46643eda 5}
State: [9] Failed
Last error: Timed out
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-7 1dbb18f848 5}
Writer Instance Id: {9671be87-6ae8-4b01-a676-4 22e506d0c1 b}
State: [5] Waiting for completion
Last error: No error
Writer name: 'IIS Metabase Writer'
Writer Id: {59b1f0cf-90ef-465f-9609-6 ca8b293836 6}
Writer Instance Id: {87f5ac48-65d7-47f3-bc04-6 1647533103 4}
State: [1] Stable
Last error: No error
Writer name: 'Dhcp Jet Writer'
Writer Id: {be9ac81e-3619-421f-920f-4 c6fea9e93a d}
Writer Instance Id: {0da2b0c8-ad2a-42cd-8674-4 637f5c1dd6 5}
State: [1] Stable
Last error: No error
Writer name: 'NPS VSS Writer'
Writer Id: {35e81631-13e1-48db-97fc-d 5bc721bb18 a}
Writer Instance Id: {aa293b5c-2294-4128-9436-3 875747b194 9}
State: [1] Stable
Last error: No error
Writer name: 'NTDS'
Writer Id: {b2014c9e-8711-4c5c-a5a9-3 cf38448475 7}
Writer Instance Id: {3b88fec4-07df-40bb-9400-d 0ef273f3c4 6}
State: [1] Stable
Last error: No error
When I reset the server, it seems to clear the writer errors, but our backup again fails, and on checking the writer status the errors have returned.
The thing I am unsure about is --- is it the yosemite software causing this problem, or the problem with our writers that causes the backup to fail, as Yosemite seem to be advising me is the case.
Either way, I am still having problems.
Any ideas??
Many thanks.
On investigating the backup job shows Error 5087 - "Snapshot failed with critical timeout"
Yosemite support tell me that we have a problem with our VSS writer, and on checking I notice several errors when detailing the writer status, as follows :-
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Writer name: 'FRS Writer'
Writer Id: {d76f5a28-3092-4589-ba48-2
Writer Instance Id: {adc2ecb9-7d77-46e4-a618-f
State: [5] Waiting for completion
Last error: No error
Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a
Writer Instance Id: {ddd280f1-637f-4b77-a502-7
State: [1] Stable
Last error: No error
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1
Writer Instance Id: {4fb47292-3a81-4239-baf3-4
State: [1] Stable
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-5
Writer Instance Id: {a44b5182-7869-44a3-b0c5-0
State: [9] Failed
Last error: Timed out
Writer name: 'FSRM Writer'
Writer Id: {12ce4370-5bb7-4c58-a76a-e
Writer Instance Id: {6a4b148e-5890-42b9-b245-5
State: [9] Failed
Last error: Timed out
Writer name: 'Certificate Authority'
Writer Id: {6f5b15b5-da24-4d88-b737-6
Writer Instance Id: {7320fbbe-eae0-48e1-95b4-9
State: [1] Stable
Last error: No error
Writer name: 'IIS Config Writer'
Writer Id: {2a40fd15-dfca-4aa8-a654-1
Writer Instance Id: {d0ae6d73-7c8b-42ad-b8d9-2
State: [1] Stable
Last error: No error
Writer name: 'Microsoft Exchange Writer'
Writer Id: {76fe1ac4-15f7-4bcd-987e-8
Writer Instance Id: {b0bd335e-d7da-4099-9e6a-e
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-4
Writer Instance Id: {aa726ec4-2188-4065-bb7d-b
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3
Writer Instance Id: {b62e3681-4596-43b3-a741-9
State: [9] Failed
Last error: Timed out
Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f
Writer Instance Id: {b1d5c282-38c2-4536-82ae-e
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7
Writer Instance Id: {1d1c3e08-c560-42aa-81f4-e
State: [9] Failed
Last error: Timed out
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-7
Writer Instance Id: {9671be87-6ae8-4b01-a676-4
State: [5] Waiting for completion
Last error: No error
Writer name: 'IIS Metabase Writer'
Writer Id: {59b1f0cf-90ef-465f-9609-6
Writer Instance Id: {87f5ac48-65d7-47f3-bc04-6
State: [1] Stable
Last error: No error
Writer name: 'Dhcp Jet Writer'
Writer Id: {be9ac81e-3619-421f-920f-4
Writer Instance Id: {0da2b0c8-ad2a-42cd-8674-4
State: [1] Stable
Last error: No error
Writer name: 'NPS VSS Writer'
Writer Id: {35e81631-13e1-48db-97fc-d
Writer Instance Id: {aa293b5c-2294-4128-9436-3
State: [1] Stable
Last error: No error
Writer name: 'NTDS'
Writer Id: {b2014c9e-8711-4c5c-a5a9-3
Writer Instance Id: {3b88fec4-07df-40bb-9400-d
State: [1] Stable
Last error: No error
When I reset the server, it seems to clear the writer errors, but our backup again fails, and on checking the writer status the errors have returned.
The thing I am unsure about is --- is it the yosemite software causing this problem, or the problem with our writers that causes the backup to fail, as Yosemite seem to be advising me is the case.
Either way, I am still having problems.
Any ideas??
Many thanks.
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ASKER
This resolved it - Thanks.
For the record, a complete uninstall\reinstall of Yosemite Server BU did not fix my issue. 5087 errors still occur. Not on every BU job, but I would estimate that 40-50 % of my jobs still fail with the 5087 error.
I have been battling this exact same issue for almost two years. I have to constantly "massage" the failed backups by restarting the server, (SBS 2011 Standard).
While I have had very favorable experience with Yosemite Server Backup on other servers, this particular install was turning me in to a hater.
Same 5087 errors...same line from Yosemite Support, that the VSS Writers were jacked up and that I needed to call Microsoft.
Never thought about a complete\clean uninstall. Thank you, I'll give it a go and report back in the next several days. Thank you!!
Here is my log:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>vssadm
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Waiting for responses.
These may be delayed if a shadow copy is being prepared.
Writer name: 'Task Scheduler Writer'
Writer Id: {d61d61c8-d73a-4eee-8cdd-f
Writer Instance Id: {1bddd48e-5052-49db-9b07-b
State: [1] Stable
Last error: No error
Writer name: 'VSS Metadata Store Writer'
Writer Id: {75dfb225-e2e4-4d39-9ac9-f
Writer Instance Id: {088e7a7d-09a8-4cc6-a609-a
State: [1] Stable
Last error: No error
Writer name: 'Performance Counters Writer'
Writer Id: {0bada1de-01a9-4625-8278-6
Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a
State: [1] Stable
Last error: No error
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1
Writer Instance Id: {31b240f7-9afe-434c-848c-b
State: [1] Stable
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-5
Writer Instance Id: {5f66dcb8-84c9-416e-83fd-a
State: [9] Failed
Last error: Timed out
Writer name: 'FRS Writer'
Writer Id: {d76f5a28-3092-4589-ba48-2
Writer Instance Id: {5170d9c2-101a-4c8a-95ff-9
State: [9] Failed
Last error: Timed out
Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a
Writer Instance Id: {d6385efe-1b23-4a82-826a-6
State: [1] Stable
Last error: No error
Writer name: 'SharePoint Services Writer'
Writer Id: {da452614-4858-5e53-a512-3
Writer Instance Id: {c23431d6-51d5-41a1-976a-d
State: [1] Stable
Last error: No error
Writer name: 'TS Gateway Writer'
Writer Id: {368753ec-572e-4fc7-b4b9-c
Writer Instance Id: {3891852a-b040-42d3-9c4b-3
State: [1] Stable
Last error: No error
Writer name: 'FSRM Writer'
Writer Id: {12ce4370-5bb7-4c58-a76a-e
Writer Instance Id: {74fee2da-0c2f-409d-9fd7-2
State: [9] Failed
Last error: Timed out
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7
Writer Instance Id: {94dcc5cf-d4c1-4958-b88e-8
State: [9] Failed
Last error: Timed out
Writer name: 'Microsoft Exchange Writer'
Writer Id: {76fe1ac4-15f7-4bcd-987e-8
Writer Instance Id: {c4ade82c-05bd-4fdd-8882-b
State: [9] Failed
Last error: Timed out
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-7
Writer Instance Id: {d5272b6b-c26e-4d04-8dc5-5
State: [5] Waiting for completion
Last error: No error
Writer name: 'IIS Config Writer'
Writer Id: {2a40fd15-dfca-4aa8-a654-1
Writer Instance Id: {b9d4b0af-1a27-4b40-a42c-1
State: [1] Stable
Last error: No error
Writer name: 'Certificate Authority'
Writer Id: {6f5b15b5-da24-4d88-b737-6
Writer Instance Id: {96fdfa00-8303-44c8-9271-0
State: [1] Stable
Last error: No error
Writer name: 'MSSearch Service Writer'
Writer Id: {cd3f2362-8bef-46c7-9181-d
Writer Instance Id: {9d7acd28-7387-4411-a116-f
State: [1] Stable
Last error: No error
Writer name: 'NPS VSS Writer'
Writer Id: {35e81631-13e1-48db-97fc-d
Writer Instance Id: {71e0aa63-1201-4c00-a84b-0
State: [1] Stable
Last error: No error
Writer name: 'SPSearch4 VSS Writer'
Writer Id: {35500004-0201-0000-0000-0
Writer Instance Id: {e856e9e3-1bfb-43ea-aeeb-4
State: [1] Stable
Last error: No error
Writer name: 'Dhcp Jet Writer'
Writer Id: {be9ac81e-3619-421f-920f-4
Writer Instance Id: {f21753d2-b1c0-4117-9554-2
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-4
Writer Instance Id: {732826c7-9e7a-4a31-9c00-b
State: [1] Stable
Last error: No error
Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f
Writer Instance Id: {24a3b14c-4a58-4dd0-bf63-9
State: [1] Stable
Last error: No error
Writer name: 'IIS Metabase Writer'
Writer Id: {59b1f0cf-90ef-465f-9609-6
Writer Instance Id: {cb5bff35-7210-4795-838e-f
State: [1] Stable
Last error: No error
Writer name: 'NTDS'
Writer Id: {b2014c9e-8711-4c5c-a5a9-3
Writer Instance Id: {609dafe5-a2ca-4250-809a-5
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3
Writer Instance Id: {bddb9716-d9f8-491d-9454-a
State: [9] Failed
Last error: Timed out
C:\Windows\system32>