?
Solved

mp3acart.exe

Posted on 2013-10-29
4
Medium Priority
?
237 Views
Last Modified: 2013-11-01
One of our workstations has an error window that keeps popping up and says "mp3acart.exe has encountered an error and needs to close".  If you leave the window there it allows the user to continue working and apparently does not have an affect on the other applications.  Just a big nuisance factor.  Problem is, I can't find anything on this mp3acart.exe.  Does anyone know what it is or why it would be blowing up?  Workstation is XP SP3.
0
Comment
Question by:dldumond
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 20

Expert Comment

by:marsilies
ID: 39610663
It could be malware that created a randomly named exe file when it installed, which is why you can't find info on that file. It maybe even intentionally included "mp3" in the name so it'd look legit.

Run some malware scans.
0
 

Author Comment

by:dldumond
ID: 39614192
Yes, I thought it could be malware also so Re-ran Kaspersky anti virus and malwarebytes.  Kaspersky was clean and malwarebytes just found some PUP files that did not appear to be related.  Have attached pictures that show error messages received when mp3acart.exe application terminates.  Happens roughly every couple minutes if the error is cleared when it happens.
IMG-0467.JPG
IMG-0469.JPG
IMG-0470.JPG
0
 
LVL 20

Accepted Solution

by:
marsilies earned 2000 total points
ID: 39614280
Do you know how to take a screen capture? in XP, press the "Print Screen" button on the keyboard (may be abbreviated as "Print Scrn," "Prt Src", or some other variation). This copies the screen to the clipboard. Then, open Paint or some other picture creation program, and Paste. That should be easier than snapping pictures of the screen with your camera.

The executable is registered as a service named "System Event Dispatcher". Searching it, this does not appear to be a legitimate Windows service, but a name a certain malware uses, one that generates a random file name.

This first page shows how to stop and delete the service:
http://windowsvc.com/bbs/board.php?bo_table=windowsvc&wr_id=9541

More references:
http://www.systemlookup.com/O23/3211-sgvrfy32_exe.html
http://www.threatexpert.com/report.aspx?md5=7afe5fab3905b8c7ffbe5ec272db06aa
http://www.bleepingcomputer.com/forums/t/137945/blue-desktop-bg-and-now-trojan-vundo/
0
 

Author Closing Comment

by:dldumond
ID: 39616661
That fixed it - thanks
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We have adopted the strategy to use Computers in Student Labs as the bulletin boards. The same target can be achieved by using a Login Notice feature in Group policy but it’s not as attractive as graphical wallpapers with message which grabs the att…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question