Solved

mp3acart.exe

Posted on 2013-10-29
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Last Modified: 2013-11-01
One of our workstations has an error window that keeps popping up and says "mp3acart.exe has encountered an error and needs to close".  If you leave the window there it allows the user to continue working and apparently does not have an affect on the other applications.  Just a big nuisance factor.  Problem is, I can't find anything on this mp3acart.exe.  Does anyone know what it is or why it would be blowing up?  Workstation is XP SP3.
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Question by:dldumond
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4 Comments
 
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Expert Comment

by:marsilies
ID: 39610663
It could be malware that created a randomly named exe file when it installed, which is why you can't find info on that file. It maybe even intentionally included "mp3" in the name so it'd look legit.

Run some malware scans.
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Author Comment

by:dldumond
ID: 39614192
Yes, I thought it could be malware also so Re-ran Kaspersky anti virus and malwarebytes.  Kaspersky was clean and malwarebytes just found some PUP files that did not appear to be related.  Have attached pictures that show error messages received when mp3acart.exe application terminates.  Happens roughly every couple minutes if the error is cleared when it happens.
IMG-0467.JPG
IMG-0469.JPG
IMG-0470.JPG
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Accepted Solution

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marsilies earned 500 total points
ID: 39614280
Do you know how to take a screen capture? in XP, press the "Print Screen" button on the keyboard (may be abbreviated as "Print Scrn," "Prt Src", or some other variation). This copies the screen to the clipboard. Then, open Paint or some other picture creation program, and Paste. That should be easier than snapping pictures of the screen with your camera.

The executable is registered as a service named "System Event Dispatcher". Searching it, this does not appear to be a legitimate Windows service, but a name a certain malware uses, one that generates a random file name.

This first page shows how to stop and delete the service:
http://windowsvc.com/bbs/board.php?bo_table=windowsvc&wr_id=9541

More references:
http://www.systemlookup.com/O23/3211-sgvrfy32_exe.html
http://www.threatexpert.com/report.aspx?md5=7afe5fab3905b8c7ffbe5ec272db06aa
http://www.bleepingcomputer.com/forums/t/137945/blue-desktop-bg-and-now-trojan-vundo/
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Author Closing Comment

by:dldumond
ID: 39616661
That fixed it - thanks
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