Solved

Exchange 2010 ActiveSync  HTTP 401 Unauthorized response was received from the server

Posted on 2013-10-29
3
3,128 Views
Last Modified: 2013-12-02
Having a problem with mobile devices connecting.

Exchange 2010 on Server 2008 R2

Error Message with Exchange Analyzer is:

An HTTP 401 Unauthorized response was received from the server. This may be the result of invalid credentials or a configuration problem on the Exchange Server.
Headers:
Content-Length: 1293
Content-Type: text/html
Date: Tue, 29 Oct 2013 15:21:13 GMT
Server: Microsoft-IIS/7.5
WWW-Authenticate: Basic realm="xxxxxxxxxx"
X-Powered-By: ASP.NET


Checked ISS Manager and Basic Authentication is enable
0
Comment
Question by:andrew_2706
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39609378
Reset the virtual directory to begin with.
In EMC, choose Server Config, Client Access. On the right will be Reset Virtual Directory. Choose the ActiveSync virtual directory and follow the wizard through.

Simon.
0
 

Author Comment

by:andrew_2706
ID: 39610906
Thanks Simon, tried it and still the same error
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39614818
Which version of Exchange is this? Exchange 2010 SP?

Has it ever worked?

Simon.
0

Featured Post

Backup Solution for AWS

Read about how CloudBerry Backup fully integrates your backups with Amazon S3 and Amazon Glacier to provide military-grade encryption and dramatically cut storage costs on any platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
EXCH2013 DB 3 9
Exchange Cross-Forest Migation 6 31
Configuring DNS Round Robin in Windows DNS server ? 8 67
Exchange 2007 Outlook 2010 1 17
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…

740 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question