Solved

Exchange 2010 ActiveSync  HTTP 401 Unauthorized response was received from the server

Posted on 2013-10-29
3
2,979 Views
Last Modified: 2013-12-02
Having a problem with mobile devices connecting.

Exchange 2010 on Server 2008 R2

Error Message with Exchange Analyzer is:

An HTTP 401 Unauthorized response was received from the server. This may be the result of invalid credentials or a configuration problem on the Exchange Server.
Headers:
Content-Length: 1293
Content-Type: text/html
Date: Tue, 29 Oct 2013 15:21:13 GMT
Server: Microsoft-IIS/7.5
WWW-Authenticate: Basic realm="xxxxxxxxxx"
X-Powered-By: ASP.NET


Checked ISS Manager and Basic Authentication is enable
0
Comment
Question by:andrew_2706
  • 2
3 Comments
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39609378
Reset the virtual directory to begin with.
In EMC, choose Server Config, Client Access. On the right will be Reset Virtual Directory. Choose the ActiveSync virtual directory and follow the wizard through.

Simon.
0
 

Author Comment

by:andrew_2706
ID: 39610906
Thanks Simon, tried it and still the same error
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39614818
Which version of Exchange is this? Exchange 2010 SP?

Has it ever worked?

Simon.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

27 Experts available now in Live!

Get 1:1 Help Now