Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 3618
  • Last Modified:

Exchange 2010 ActiveSync HTTP 401 Unauthorized response was received from the server

Having a problem with mobile devices connecting.

Exchange 2010 on Server 2008 R2

Error Message with Exchange Analyzer is:

An HTTP 401 Unauthorized response was received from the server. This may be the result of invalid credentials or a configuration problem on the Exchange Server.
Headers:
Content-Length: 1293
Content-Type: text/html
Date: Tue, 29 Oct 2013 15:21:13 GMT
Server: Microsoft-IIS/7.5
WWW-Authenticate: Basic realm="xxxxxxxxxx"
X-Powered-By: ASP.NET


Checked ISS Manager and Basic Authentication is enable
0
andrew_2706
Asked:
andrew_2706
  • 2
1 Solution
 
Simon Butler (Sembee)ConsultantCommented:
Reset the virtual directory to begin with.
In EMC, choose Server Config, Client Access. On the right will be Reset Virtual Directory. Choose the ActiveSync virtual directory and follow the wizard through.

Simon.
0
 
andrew_2706Author Commented:
Thanks Simon, tried it and still the same error
0
 
Simon Butler (Sembee)ConsultantCommented:
Which version of Exchange is this? Exchange 2010 SP?

Has it ever worked?

Simon.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now