New user profile - causing anti-spam issues
Posted on 2013-10-29
I had a user with some strange outlook issues (out of office assistant not working and some other random strange things). Created a new profile for her - instead of username its now username1. username is still in AD but disabled.
She signs in to AD as username1, her email address never changed. I setup her outlook profile so she would get the email which is firstname.lastname@example.org.
Using GFI Mail Essentials for anti-spam and user mentioned she doesnt get anti-spam reports or anything. Support from GFI looked at her profiles in adsi edit and noticed username1 doesnt have any email addresses associated with it etc so its confused.
Not sure how to go about resolving this. What is the "correct" procedure for a new profile for a user, what needs done in AD and/or EMC.