[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

SSRS reachable by FQDN on local computer, but not from a different computer

Posted on 2013-10-29
1
Medium Priority
?
647 Views
Last Modified: 2013-10-29
Hello,

I am having trouble getting my SSRS server to successfully cohabitate with IIS, after having to move the server to a different subnet. I have 2 static IPs for that server: .242 is defined explicitly in IIS bindings, and .161 is for SSRS. I have my SSRS Web Service URL set to "All Assigned", and the Report Manager URL set to http://appreports.domain.com:80/reports & https://+:443/reports. DNS is pointing to .161. Also, SSRS points to an external database server.

What I am seeing is strange to me. I can browse to http://appreports.domain.com:80/reports on that server, and it looks great - I am at the SSRS Report Manager page, and all is well. When I call http://appreports.domain.com:80/reports from a different computer, I get an IIS error:

HTTP Error 404 - File or directory not found.
Internet Information Services (IIS)

I am not sure why IIS intercepts the call when accessed remotely. In the System log, I see this:

A Kerberos Error Message was received:
 on logon session
 Client Time:
 Server Time: 17:10:4.0000 10/29/2013 Z
 Error Code: 0x7  KDC_ERR_S_PRINCIPAL_UNKNOWN
 Extended Error: 0xc0000035 KLIN(0)
 Client Realm:
 Client Name:
 Server Realm: DOMAIN.LOCAL
 Server Name: MSSQLSvc/VM-db.domain.local:1433
 Target Name: MSSQLSvc/VM-db.domain.local:1433@Domain.LOCAL
 Error Text:
 File: 9
 Line: f09

In the ReportServerService log, there are no errors - it is the picture of health. I should also say that we are just trying to access http://appreports.domain.com:80/reports from within the local network.

I suspect there is an SPN issue, but I don't understand it well enough to comment. Thoughts most welcome! Naturally, max points on this one.
0
Comment
Question by:Ash_embers
1 Comment
 

Accepted Solution

by:
Ash_embers earned 0 total points
ID: 39610105
Never mind on this - turns out networking was messed up. Adding a new NIC and putting the IP there fixed everything.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
For anyone that has accidentally used newSID with Server 2008 R2 (like I did) and hasn't been able to get the server running again because you were unlucky (as I was) and had no backups - I was able to get things working by doing a Registry Hive rec…
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…
SQL Database Recovery Software repairs the MDF & NDF Files, corrupted due to hardware related issues or software related errors. Provides preview of recovered database objects and allows saving in either MSSQL, CSV, HTML or XLS format. Ensures recov…

640 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question