Solved

Can't access WordPress Dashboard

Posted on 2013-10-29
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Last Modified: 2013-11-03
I had accessed my website yesterday and all was well. I tried to day from several computers and I can access the site.

The site is up and running but the Home Page is changed. All my other sites work fine. Any ideas??

I have deleated the browser cache and the login does appear but when I login I come to a blank white page and it stays that way. It goes no where.

When I do this with my WP other sites I have no problem and I get to the wordpress dashboard.

My wordpress url is: www.passportsusa.com

This article describes very close to what is happening on the above site except that the page error is a "500" error.

http://www.techzoomin.com/wordpress-login-issueswp-admin-showing-404-error-page/

I have gone on my server and checked the file attributes and they are "755".

I have not yet tried deleting the .htaccess file.
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Question by:James Coats
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LVL 18

Expert Comment

by:Steven Harris
ID: 39610307
Can you get to the basic Admin Portal?

http://passportsusa.com/wp-login.php?redirect_to=http%3A%2F%2Fpassportsusa.com%2Fwp-admin%2F&reauth=1

WordPress Admin Portal
I tried false credentials and seems to be parsing the info correctly.
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Accepted Solution

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James Coats earned 0 total points
ID: 39610363
I disabled the plugins in the database and that did not work nor did renaming the plugin folder.

I fixed the issue by restoring the web files (all of them) I have no idea of what was wrong.

Thank you for your input.
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LVL 18

Expert Comment

by:Steven Harris
ID: 39610371
Glad you got it!
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Author Closing Comment

by:James Coats
ID: 39619714
I accidently solved the problem without understanding clearly what the problem really was.
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