Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1147
  • Last Modified:

Exchange 2010 not receiving email for a particular domain

Hello

I have an exchange 2010 server . For a certain reason an email sent to my account is not delivered to my outlook account

More strange the expeditor sent the mail to my personnal email and when i forward that email to my exchange server the mail is still not receive
0
gazambey
Asked:
gazambey
  • 3
  • 2
1 Solution
 
ReceptCommented:
Do you have a hosted or internal spam filter? Does the email have any attachments? Can you check the Exchange message logs?

Exchange Management Console -> Toolbox -> Message Tracking

Just select a suitable Start and End time and enter the recipient email address then click Resolve Sender.
0
 
gazambeyIT CONSULTANTAuthor Commented:
hello peter

The mail have attachments and the mails have some pictures as signatures

i have check the message tracking logs I have 2 events
1 Receive event and 2 minutes after a failed event
Source : Agent
EventID: FAIL
SourceContext: Pme12Transport
0
 
gazambeyIT CONSULTANTAuthor Commented:
Hello all

I discover what was holding the mail . I Lunch a request on google to understand what is this agent it appears it a component for Puremessage for Exchange

Im not the one who installed this product and going to puremessage i discover that messages was classified as "Suspected Spam " and thus not delivered

for the moment i'll stop puremessage scanning to find the good configuration
0
 
gazambeyIT CONSULTANTAuthor Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for gazambey's comment #a39611079

for the following reason:

the solution of deactivating the Puremessage resolve the issue
0
 
ReceptCommented:
I don't want to sound petty but my suggested solution was to check for internal spam filters and the solution was an internal spam filter. Should that not warrant the awarding of points?
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now