Lenovo Desktop DVD Drive dosent open
Posted on 2013-10-29
We have some lenovo desktops of M71e and M70e and after using this desktops for almost 2 years, we just found that the DVD Rom dosent open after pressing the DVD Rom open button but we can hear the DVD Rom spinning after pressing this button and dosent open.
This issue is happening on almost 150 desktops that we bought and this issue evolves from the day we bought this desktop.
But now we need to use these DVD Roms ,does any one knows what causes this DVD rom from opening.
Also please note , Lenovo could not provide us a fix for this issue ,so from your experience has anyone has this issue before and is there any firmware upgrade needs to done on the motherboard or DVD Rom