Solved

Need to "mail-enable" an IP address

Posted on 2013-10-30
6
268 Views
Last Modified: 2013-10-30
I just installed a new printer/copier for this office.  It has a static IP, and is able to print and copy fine... however, when you try to do an e-mail scan, it doesn't send.  Now if I change the IP of the new printer to an IP of another printer that has this function working, I can email scan.  But when I change it back to the new static IP i set for it, it doesn't work.

I did a little digging, and I think I need to allow that IP address to be able to send emails across the network, but I don't know where to find that.  We use Exchange Server 2007, and our DC is Windows 2008 R2.  We are on a domain.  Any idea how to do this?

Thanks.
0
Comment
Question by:Tymetwister
  • 3
  • 2
6 Comments
 
LVL 14

Expert Comment

by:comfortjeanius
ID: 39611751
0
 
LVL 22

Expert Comment

by:Nick Rhode
ID: 39611761
Check the recieve connectors on your exchange server.  You probably have a custom internal relay with certain IP addresses allowing it to accept mail from those printers/scanners.  Otherwise it is just denying the request if the ip is not part of that list.
0
 
LVL 8

Author Comment

by:Tymetwister
ID: 39611956
It looks like good information... but i'm kind of a newbie at Exchange server.  I'm not even sure how to find the receive connectors on the exchange server, or write a shell script and implement it in exchange server as the link suggests.  Can someone walk me through doing this, and hold my hand?  

Thanks
0
Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
LVL 14

Accepted Solution

by:
comfortjeanius earned 500 total points
ID: 39612014
Go to All Programs and select Microsoft Exchange Server 2007 subfolder ---> Select Exchange management console.  Exchange Management Console and navigate to the Server Configuration - Hub Transport section.

Now look at the bottom pane "Receive Connectors" and you should see a list of HUB transport servers.

Select the Hub Transport server through which you would like to allow another system to relay mail.

http://www.techrepublic.com/blog/data-center/exchange-2007-how-to-allow-relay-exceptions/373/
0
 
LVL 8

Author Closing Comment

by:Tymetwister
ID: 39612308
It worked!  Thank you for holding my hand through that.
0
 
LVL 14

Expert Comment

by:comfortjeanius
ID: 39612339
No problem  ANYTIME!!!!


@(^_^)@
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now