Need to "mail-enable" an IP address

I just installed a new printer/copier for this office.  It has a static IP, and is able to print and copy fine... however, when you try to do an e-mail scan, it doesn't send.  Now if I change the IP of the new printer to an IP of another printer that has this function working, I can email scan.  But when I change it back to the new static IP i set for it, it doesn't work.

I did a little digging, and I think I need to allow that IP address to be able to send emails across the network, but I don't know where to find that.  We use Exchange Server 2007, and our DC is Windows 2008 R2.  We are on a domain.  Any idea how to do this?

Thanks.
LVL 8
TymetwisterAsked:
Who is Participating?
 
comfortjeaniusConnect With a Mentor Commented:
Go to All Programs and select Microsoft Exchange Server 2007 subfolder ---> Select Exchange management console.  Exchange Management Console and navigate to the Server Configuration - Hub Transport section.

Now look at the bottom pane "Receive Connectors" and you should see a list of HUB transport servers.

Select the Hub Transport server through which you would like to allow another system to relay mail.

http://www.techrepublic.com/blog/data-center/exchange-2007-how-to-allow-relay-exceptions/373/
0
 
comfortjeaniusCommented:
0
 
Nick RhodeIT DirectorCommented:
Check the recieve connectors on your exchange server.  You probably have a custom internal relay with certain IP addresses allowing it to accept mail from those printers/scanners.  Otherwise it is just denying the request if the ip is not part of that list.
0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

 
TymetwisterAuthor Commented:
It looks like good information... but i'm kind of a newbie at Exchange server.  I'm not even sure how to find the receive connectors on the exchange server, or write a shell script and implement it in exchange server as the link suggests.  Can someone walk me through doing this, and hold my hand?  

Thanks
0
 
TymetwisterAuthor Commented:
It worked!  Thank you for holding my hand through that.
0
 
comfortjeaniusCommented:
No problem  ANYTIME!!!!


@(^_^)@
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.