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Unable to add or modify trusted sites in IE 8

Posted on 2013-10-30
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Last Modified: 2013-10-30
I am upable to change trusted sites and therefore unable to run update.microsoft.com on a few of my servers.  The [Sites] button is grayed out.

I've tried logging in as the network admin, local admin and users.  Same result.
I've tried using the 'run as' on internet exporer, no change.
I've checked the registry hack and made sure that:
MC\hklm\software\microsoft\windows\currentversion\internet settings\zone\2
dword=47

The active directory forest is 2003
The servers are win 2003 R2 x64
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Question by:Edmonds_IT
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Ashok Dewan earned 500 total points
ID: 39612191
Is that Computer member of domain ? and Is that computer and user is under domain group policy ?.

If yes, domain group policies are applied. then let me know.

You have to go somewhere else in the registry.
HKEY_LOCAL_MACHINE\Softwares\Policies\Microsoft\windows\currentversion\internetsettings.
-----------------------------------------------------------------------------------------------------------
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\

Add a key with the domain name under there, example google.com, and add a DWORD with a name of * and a value of 2 under that key.  This will add that site to the list of trusted sites.  The other zones are…

Value    Setting
   ——————————
   0        My Computer
   1        Local Intranet Zone
   2        Trusted sites Zone
   3        Internet Zone
   4        Restricted Sites Zone

More info from Microsoft: http://support.microsoft.com/kb/182569

Above is for computer only. If group policies also applied for user. then let me know . i will tell you the way. may be it will help you, but not sure.

NOTE:- you must need one administrator account of that domain to change registry settings.
then open command prompt. by "runas /noprofile /user:domain\user cmd".







let me know further.
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Author Closing Comment

by:Edmonds_IT
ID: 39612746
Yes, both PC and User are domain members.  And yes!  Worked like a charm!  That is a phenominal response!!
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