Solved

Lotus Notes Release 8.5.2  Revision 20100811.1131

Posted on 2013-10-30
3
533 Views
Last Modified: 2015-01-05
I have a few users, after years with the company, have been having emails to them bounce. For example I have a user that has been here for about 8 years now that when someone "replies to all" or just "replies"  to her it bounces. The return message shows her email address with a period on the end: "Bad Address/domain@EMAILDOMAIN". Now the correct way the addresses show here are exactly that way but without the period on the end. Not sure where this period is coming from or how it started. Once I delete any cached addresses from the senders Notes Client they can then send again and the email is received. This fix will last for a while and then it starts happening again with the same sender as before or entirely different senders. I have had a few people to date that had the trouble receiving emails because of the extra period. I checked the person document for the user and it looks normal, but I am not an expert Notes Admin by any stretch of the imagination, we inherited this setup and trying to learn as we go here. Any help would be greatly appreciated.
0
Comment
Question by:wishd
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 15

Accepted Solution

by:
akhafaf earned 500 total points
ID: 39612288
Hi there,,

Actually, I have experinced this problem with a lot of users who use this version LN8.5.2 , LN8.5.2 FP2 and the way I solved it was

- Either to download and  install Fix Pack 4 or later
http://www-01.ibm.com/support/docview.wss?uid=swg24032242

or to uninstall Lotus Notes client then make a fresh installation of LN8.5.3 or later .

Then delete all names residing at the " Recent Contacts "


http://www-10.lotus.com/ldd/dominowiki.nsf/dx/ibm-lotus-notes-8-recent-contacts-and-type-ahead-features-faqs

Best Regards
0
 

Author Closing Comment

by:wishd
ID: 39727136
Thank you!
0
 
LVL 15

Expert Comment

by:akhafaf
ID: 39727827
you are most welcome ...
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Saving email w/ attachments using lotus notes 7 321
Lotus notes send email with attachments 8 175
Switching from Lotus Notes to Outlook 4 71
IBM Lotus Notes Rules not working 5 353
For users on the Lotus Notes 8 Standard client, this article provides information on checking the Java Heap size and adjusting it to half of your system RAM in attempt to get the Lotus Notes 8.x Standard client to run faster.  I've had to exercise t…
Lack of Storage capacity is a common problem that exists in every field of life. Here we are taking the case of Lotus Notes Emails, as we all know that we are totally depend on e-communication i.e. Emails. This article is fully dedicated to resolvin…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question