Solved

iPhone enterprise control with iOS7

Posted on 2013-10-30
1
443 Views
Last Modified: 2013-11-24
Has anyone found a good solution to control iPhones in a corporate setting?

We've been having our users sign up for their own Apple accounts so far (so they can buy whatever apps they want) but with the upgrade to iOS7, the iCloud "Find my iPhone" feature links the phone to the user account permanently until the user removes it from iCloud account.

Example - we had a employee leave, turn in his brand-new iPhone 5s.  I went to wipe and was blocked by the iCloud prompt for password.  I worked around using DFU mode to restore (http://theiphonewiki.com/wiki/DFU_Mode) and looked good, until it went to check in for activation and came back asking for the same password.  Called Apple and they basically threw up their hands and said that they can't do anything unless the user removes device from iCloud.

Trying to keep this from happening again.  Apple suggested setting up a common iCloud account and using that for all devices.  Anyone doing that or something similar?

Thanks!
0
Comment
Question by:taftelectric
1 Comment
 
LVL 32

Accepted Solution

by:
nappy_d earned 500 total points
ID: 39613676
we went the other route through HR. We held employee's final pay until they released the phone from their iCloud account.
we use Citrix's MDM solution for managing I phones/iPads and there's no way to get around that.
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A lot of new and distinct gadgets are making their appearance every other day. The latest gadget that has wooed the attention of all gadget lovers and non gadget lovers alike is the Smartwatch. This tiny gadget is capable of offering live access to …
In this article we have discussed about the OS X EI Capitan and how to fix Wi-Fi issue in OS X El Capitan. We have explained how to delete system level preferences and create a new Wi-Fi location to resolve Wi-Fi issue.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question