Solved

iPhone enterprise control with iOS7

Posted on 2013-10-30
1
437 Views
Last Modified: 2013-11-24
Has anyone found a good solution to control iPhones in a corporate setting?

We've been having our users sign up for their own Apple accounts so far (so they can buy whatever apps they want) but with the upgrade to iOS7, the iCloud "Find my iPhone" feature links the phone to the user account permanently until the user removes it from iCloud account.

Example - we had a employee leave, turn in his brand-new iPhone 5s.  I went to wipe and was blocked by the iCloud prompt for password.  I worked around using DFU mode to restore (http://theiphonewiki.com/wiki/DFU_Mode) and looked good, until it went to check in for activation and came back asking for the same password.  Called Apple and they basically threw up their hands and said that they can't do anything unless the user removes device from iCloud.

Trying to keep this from happening again.  Apple suggested setting up a common iCloud account and using that for all devices.  Anyone doing that or something similar?

Thanks!
0
Comment
Question by:taftelectric
1 Comment
 
LVL 32

Accepted Solution

by:
nappy_d earned 500 total points
ID: 39613676
we went the other route through HR. We held employee's final pay until they released the phone from their iCloud account.
we use Citrix's MDM solution for managing I phones/iPads and there's no way to get around that.
0

Featured Post

Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

Join & Write a Comment

A common question or need, when setting-up a new Mac for someone would be to make all of the applications, installed, available from the dock. Many people often do not realize an application is installed unless it is in the dock. Creating a custo…
There is a security feature on iOS devices that is nearly impenetrable when it has been activated.  This article will provide some possible solutions as well as necessary steps to take to ensure you do not end up with a locked device.
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…
This tutorial demonstrates a quick way of adding group price to multiple Magento products.

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now