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bbimis

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outlook 2010 and exchange2013 - can not connect

We updated to exchange 2013 from 2010 and some of our users have having issues logging in.
We can't figure out what the issue is. All the settings appear to be the same as the working systems.
What happens is we go to change exchange2010 to exchange2013 in the server information and then when we load outlook it keeps saying cannot connect or work offline.
Anyone have any idea on how to fix this?
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comfortjeanius
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bbimis

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I was able to fix it by redownloading the certificate. i had to go to the site on the web then hit certificate error and redownload the cert. thanks for the help. I'll award points for the effort. thanks.