Solved

Exchange 2003 and the new Surface Pro Windows 8 Mail App

Posted on 2013-10-30
7
1,074 Views
Last Modified: 2013-11-18
My boss just got one of these new Surface Pro 2 tablets.  I cannot seem to configure the mail client on it and I have been all over the Internet looking for clues.

Does anyone know anything tricks or secrets to setting up an email client on this new OS.  My back-end server is Exchange 2003.  I have mobile email as well as OWA turned on.

Any and all help is GREATLY appreciated.  I've been at it for over 2 hours and could really use some pointers.
0
Comment
Question by:fabi2004
  • 3
  • 3
7 Comments
 
LVL 18

Expert Comment

by:Netflo
ID: 39613715
Hi,

Are you using a 3rd party SSL or self signed? This may be your issue, as it should work with Exchange 2003 no problem.

Does your OWA URL report any issues at https://testconnectivity.microsoft.com/ under the Exchange ActiveSync test?
0
 
LVL 25

Expert Comment

by:Tony1044
ID: 39613721
Hi there

There does seem to be an awful lot of mixed messages and misinformation out there with regard to surface and surface 2 devices and Exchange.

One thing that does seem to come up very often is the use of self-signed certificates. It appears if you use them and allow Surface to install to the default location it won't work - you  need to install to the trusted certs location.

Also, there are some step-by-step instructions from MS here: http://answers.microsoft.com/en-us/windows/forum/windows_rt-ecoms/how-can-i-set-up-my-mail-app-to-connect-with/340d34a1-29cf-4f71-bfbc-09e752907813
0
 
LVL 1

Author Comment

by:fabi2004
ID: 39617989
Hi netflo and thank you for responding.  I do not have SSL setup.  I usually have to uncheck that option when configuring mobile devices, however, the Surface does not give that option.  The website reports that I do not have ActiveSync turned on.  I didn't think I did.  But I've never needed it for OWA or for mobile devices and I can connect to OWA fine using a browser on the Surface.

Hi Tony104, I am not using certs at all.  

BTW...I spent over two hours on the phone with MS a couple of days ago and they were not able to figure this out either.   :-(  I'm supposed to call them back - but...it's such a beating.

I am willing to explore other options for getting email on these new Surface 2s.  They belong to two of our O-levels.  So if I have to reconfigure the Exchange server to get it done, then that's an optional path.

I appreciate any ideas and suggestions!
0
Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

 
LVL 18

Accepted Solution

by:
Netflo earned 500 total points
ID: 39618975
Have a look at this article for the SSL setup on your Exchange server: https://support.globalsign.com/customer/portal/articles/1227295

I would recommend shopping around for an SSL certificate, I would recommend GoDaddy as they are relatively inexpensive. You're after a single domain standard SSL cert: https://www.godaddy.com/ssl/ssl-certificates.aspx?ci=54542

Get that going first and then test again via https://testconnectivity.microsoft.com/
0
 
LVL 1

Author Comment

by:fabi2004
ID: 39618987
Is there no way to get email on the this Surface Pro 2 without setting up SSL on the Exchange server?
0
 
LVL 18

Expert Comment

by:Netflo
ID: 39619000
Typically you would have a SSL connection to your server, it's deemed as secure this way. Even if you had an SBS, it would create a self signed cert for you.

Again just to reiterate, for the relatively small cost, it's worth having and then not worrying about.
0
 
LVL 1

Author Comment

by:fabi2004
ID: 39619074
Yes, but if I set up SSL on the server that means I have reconfigure 70 mobile devices, one by one.  If there is a way to connect with Surface Pro 2 Mail App without using SSL, like there is on smartphones, then that would be a much better option.  Even if I had to use a different mail app or possibly RPCP over HTTP?  I don't know, I'm certainly open to suggestions but need to minimize the work load involved in getting 2 of these new Surface tablets up and running with corporate email.
0

Featured Post

What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

Use these top 10 tips to master the art of email signature design. Create an email signature design that will easily wow recipients, promote your brand and highlight your professionalism.
Sometimes Outlook might have problems sending a message. There may be various causes- corrupted PST, AV scanner etc. The message, instead of going to the Sent Items folder, sits in the Outbox indefinitely. To remove it you can use a free tool cal…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now