Solved

how do I get Microsoft Exchange to treat all email from another mail server as safe ?

Posted on 2013-10-30
3
408 Views
Last Modified: 2013-11-14
Hi,
We have all incoming email scanned Trend Micro Hosted Email Security - an external server.

However we seem to be getting a proportion of messages that get through Trend's email scanning host and then get bounced as spam by content filtering in Microsoft Exchange.

None of the emails I've checked so far are spam i.e. they are all valid.

The obvious solution that occurs to me is to get Microsoft Exchange to 'trust' Trend's email servers and ensure that all emails scanned by the Trend servers are marked as 'safe' by Microsoft Exchange.

Can this be done ?  If so how do I do it ?
0
Comment
Question by:Michael Green
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 10

Expert Comment

by:Vijaya Babu Sekar
ID: 39613349
if you have Trend for External SPAM filter , you can disable content filtering in Exchange server end.


if you want to disabled content filter for external mails

Set-ContentFilterConfig -ExternalMailEnabled $false

Open in new window



Thanks.
0
 

Author Comment

by:Michael Green
ID: 39613360
Hi,
Yes I had already thought of that.  The issue is that even though the Exchange server is front ended by Trend's server its also still internet facing - so I wanted to only disable content filtering for mail coming from the Trend server i.e. leave content filtering on for anything sent directly to our Exchange server.

Is there any way to do that ? e.g. by IP ranging ?

Regards
MIchael
0
 
LVL 10

Accepted Solution

by:
Vijaya Babu Sekar earned 500 total points
ID: 39613361
if you add as whitelist, it will not scanning the mail content from Trend. so you need to add the white list , domain name or ip list.

Thanks.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
This video discusses moving either the default database or any database to a new volume.

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question