Problems with Windows Live Mail
Posted on 2013-10-30
I have a client that just recently upgraded to Windows 7 and Windows Live Mail. We moved all the data from the old system (the system board failed). I set up the email and created all the message rules from the old system. The problem is the rules do not work. I've deleted the rules and recreated them and they still do not work. The client has to manually move the emails to their respective folders.
The other problem involves sending group emails. We have defined groups, about 30 email addresses, and the system times out every time we try to send a BCC group email. The group mailings worked when we first set up the system but in the last week the group emails will not send. We can send emails to individuals but not groups. I contacted the email server host and they looked at all the settings and don't have an answer other than to set up web mail. The client really doesn't want to do that as they will have to re-enter all the email accounts and re-create the groups. Any ideas?