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Unable to import PSTs with PST Capture

Posted on 2013-10-31
Medium Priority
Last Modified: 2013-11-04
Having a problem with Microsoft's PST capture tool.

I have installed the tool and deployed the agents to the workstations which is all fine. I have successfully searched for the PST's I am after and set the destination mailbox, but when I go to import I'm getting the error, Import Error: Error Opening Mailbox

furthermore the following is generated in the logs (see attachment)

The log-file is wrong, I have confirmed that the central service user has a mailbox on Exchange and have logged in via OWA to confirm this.

The account I am logged in as is a local administrator and a Exchange administrator, as is the central service account I am using for the central control server.

Any Ideas as to what the issue may be?
Question by:vmdude
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LVL 22

Expert Comment

by:Nick Rhode
ID: 39614075
Does the administrator have rights to that mailbox?

Author Comment

ID: 39614142
Yes, just to be on the safe side I have added the central service account and the user I am logged in and running the tool under as having full access to the mailbox I am trying to import to. Still same error
LVL 22

Accepted Solution

Nick Rhode earned 2000 total points
ID: 39614168

Author Comment

ID: 39614654
I haven't seen that, thanks for the link, I shall have a look and update

Author Comment

ID: 39620941
Running the following command seemed to fix it for me.

New-ManagementRoleAssignment -Role "Mailbox Import Export" -User YourAccount

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