Solved

Photoshop .bmp files

Posted on 2013-10-31
16
500 Views
Last Modified: 2013-11-01
I am not a Photoshop user myself but have a user here who has a problem opening existing .bmp files, editing them, and then "Saving As" rather than just Save.  Now, this user can create a new document and then perform a Save As, but cannot do this with an existing .bmp file.  Anyone know why this is?  We are using the latest version of Photoshop I believe, or maybe one version behind.
0
Comment
Question by:akdreaming
  • 7
  • 6
  • 3
16 Comments
 
LVL 58

Expert Comment

by:Gary
ID: 39614585
Have you got the image to attach here
0
 

Author Comment

by:akdreaming
ID: 39614594
I can certainly do that if that helps.  I will do it as soon as I can get it from the user.  He isn't quite in.  I've never seen anything like his issue before.  Never heard of can't "Save As".
0
 
LVL 58

Expert Comment

by:Gary
ID: 39614603
Neither have I that's why seeing the image may help.
0
 
LVL 23

Expert Comment

by:Eirman
ID: 39614758
The reason it won't let you save as may be because it's "Mode" is set to bitmap.
Go to "Image" then "Mode" then select "RGB Color"
I found the above possible solution here
0
 

Author Comment

by:akdreaming
ID: 39614805
Ok, looks like I wasn't entirely correct in my description of what is happening.  I apologize for that.  Here is what is happening.  User has ".psd" file that he edits and then wants to "Save As" to a bitmap image.  Not letting him.
0
 
LVL 23

Expert Comment

by:Eirman
ID: 39614832
0
 
LVL 58

Expert Comment

by:Gary
ID: 39614836
Still shouldn't be a problem
0
 
LVL 23

Expert Comment

by:Eirman
ID: 39614842
What do you want do with the bitmap? TIFF might be better.
0
What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

 

Author Comment

by:akdreaming
ID: 39614858
We use them in our monthly statements as ad banners.  They must be in bitmap format.  TIFF will not work because we use a 3rd party vendor's solution and it is coded for bitmap only.  I'm still trying to get the file.
0
 
LVL 23

Expert Comment

by:Eirman
ID: 39614865
My first suggestion should still be relevant for PSD saved as BPM

The image mode should be RGB, 8bit,
0
 

Author Comment

by:akdreaming
ID: 39618076
So here is the attachment.  This is a PSD file downloaded from a site.  User claims he can open this no problem and edit.  But cannot perform a "Save As" on this file as a bitmap image.  thoughts?
2013-10-25-StatementAdPanel-Bill.psd
0
 
LVL 23

Accepted Solution

by:
Eirman earned 500 total points
ID: 39618092
I opened the image in Photoshop CS6 and I had no option to save as BPM

I went to IMAGE > MODE

Then unchecked CMYK and selected RGB Colour
I then had the option to save as BPM
0
 

Author Comment

by:akdreaming
ID: 39618094
Hey, you're definitely on to something.  Let me convey this info back to my user.  I'm thinking he doesn't know enough about Photoshop to know these options you reference?
0
 
LVL 23

Expert Comment

by:Eirman
ID: 39618098
During the Save As process I had Rasterising and layer merge options.
I chose no for both of these, but I suggest that you experiment with them for best results.
0
 

Author Comment

by:akdreaming
ID: 39618119
Will do.  Thanks for the help.
0
 

Author Closing Comment

by:akdreaming
ID: 39618121
Eirman made this successful fix like clockwork.  Thanks again for your help.
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Introduction When sharing photos, especially via e-mail, the large resolution images that most cameras take today make for extremely large file sizes. The time required to upload these files to forums, send in e-mails, post to blogs or even placi…
In this article, I'll explain how to change the color of a selection in Photoshop. I'm sure there are a couple different ways to do this in photoshop, but this is my preferred method in Photoshop. I am using Photoshop CS6 and I will be adjusting the…
HTML5 has deprecated a few of the older ways of showing media as well as offering up a new way to create games and animations. Audio, video, and canvas are just a few of the adjustments made between XHTML and HTML5. As we learned in our last micr…
Not only does Prezi allow you to create non-linear presentations, it also makes it easy to apply transition animations between your frames. Learn how to apply a fade-in transition to select items and entire frames in this tutorial Select "Edit Path"…

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now