Solved

Annoying pop up trying to get me to install a browser, but does not identify itself

Posted on 2013-10-31
4
503 Views
Last Modified: 2013-11-22
I have a couple workstations that get an annoying popups like they are supposed to upgrade thier browser. It does not say a lot except

"The is a recommended download install takes less thatn a minute

Free full version for Windows 7, Vista, XP, 2000.

it has an INSTALL button but I have had everyone avoid it. I have tried running CCleaner but it does not seem to clear it up. Has anyone come across this before or know how to clear it? I am running Windows 7 with IE9 and because of other apps we cannot upgrade to IE10
0
Comment
Question by:Thor2923
4 Comments
 
LVL 24

Expert Comment

by:aadih
ID: 39615244
Please scan your workstations with Malwarebytes Antimalware (free).

Then, scan with AdwCleaner: < http://www.bleepingcomputer.com/download/adwcleaner/ >
0
 
LVL 15

Expert Comment

by:Skyler Kincaid
ID: 39615250
I would recommend downloading and running something like RogueKiller:

http://www.bleepingcomputer.com/download/roguekiller/dl/121/

You should also check and verify that you don't have additional addins running in IE. Can you let us know what addins you have installed?
0
 
LVL 27

Accepted Solution

by:
Thomas Zucker-Scharff earned 500 total points
ID: 39615437
If you   Run chameleon by the makers of MBAM you will be running a rogue process killer and a MBAM scan.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 39615467
Thor2923--
Right click on the Install button|click Properties and see if there is an Address (URL) line.   Or click on the Install button and "Copy Shortcut".   Post the info here.  This may help identify the source and allow specific uninstall suggestions.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
On some Windows 7 (SP1) computers, Windows Update becomes super slow even the computer is reasonably fast.  There's one solution that seemed to have worked well for me (after trying a few other suggested solutions).
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.

713 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question