Solved

Exchange 2003 Free/Busy information not available for one user with Outlook 2010

Posted on 2013-10-31
4
466 Views
Last Modified: 2013-11-23
We have one Exchange 2003 server with Outlook 2010 clients.  There is one user that's free busy information is not available.

I have done

Outlook /cleanfreebusy on the user's Outlook and from another computer with that user's profile
used MFCMAPI to force the rebuild
took the user out of cached mode
After using the MFCMAPI tool the information is available for a short time and then is gone again.  What is preventing Outlook from publishing this?
0
Comment
Question by:virasec
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 19

Expert Comment

by:R--R
ID: 39615266
Can you check if there are any events related on the server.
0
 
LVL 4

Expert Comment

by:XCONBLR
ID: 39623942
for Exchange 2003, it pulls up information from Schedule+freebusy folder of the public folder.
Is he unable to see free/busy of other users? or is it that other users are not able to see his free/busy information.
In either cases, outlook will connect to the public folder and register its information about free/busy
0
 

Accepted Solution

by:
virasec earned 0 total points
ID: 39625626
Since I have done the following three KB articles to the user's computer:
http://support.microsoft.com/kb/958443
http://support.microsoft.com/kb/2782490
http://support.microsoft.com/kb/2522226

For the moment the problem appears to be resolved.
0
 

Author Closing Comment

by:virasec
ID: 39671086
Other comments did not give any viable solution.
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Overload?
Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Suggested Courses

628 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question