Solved

Exchange 2003 Free/Busy information not available for one user with Outlook 2010

Posted on 2013-10-31
4
424 Views
Last Modified: 2013-11-23
We have one Exchange 2003 server with Outlook 2010 clients.  There is one user that's free busy information is not available.

I have done

Outlook /cleanfreebusy on the user's Outlook and from another computer with that user's profile
used MFCMAPI to force the rebuild
took the user out of cached mode
After using the MFCMAPI tool the information is available for a short time and then is gone again.  What is preventing Outlook from publishing this?
0
Comment
Question by:virasec
  • 2
4 Comments
 
LVL 19

Expert Comment

by:R--R
ID: 39615266
Can you check if there are any events related on the server.
0
 
LVL 4

Expert Comment

by:XCONBLR
ID: 39623942
for Exchange 2003, it pulls up information from Schedule+freebusy folder of the public folder.
Is he unable to see free/busy of other users? or is it that other users are not able to see his free/busy information.
In either cases, outlook will connect to the public folder and register its information about free/busy
0
 

Accepted Solution

by:
virasec earned 0 total points
ID: 39625626
Since I have done the following three KB articles to the user's computer:
http://support.microsoft.com/kb/958443
http://support.microsoft.com/kb/2782490
http://support.microsoft.com/kb/2522226

For the moment the problem appears to be resolved.
0
 

Author Closing Comment

by:virasec
ID: 39671086
Other comments did not give any viable solution.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
Find out what you should include to make the best professional email signature for your organization.
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now