Expiring Today—Celebrate National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Exchange 2003 Free/Busy information not available for one user with Outlook 2010

Posted on 2013-10-31
4
Medium Priority
?
474 Views
Last Modified: 2013-11-23
We have one Exchange 2003 server with Outlook 2010 clients.  There is one user that's free busy information is not available.

I have done

Outlook /cleanfreebusy on the user's Outlook and from another computer with that user's profile
used MFCMAPI to force the rebuild
took the user out of cached mode
After using the MFCMAPI tool the information is available for a short time and then is gone again.  What is preventing Outlook from publishing this?
0
Comment
Question by:virasec
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 19

Expert Comment

by:R--R
ID: 39615266
Can you check if there are any events related on the server.
0
 
LVL 4

Expert Comment

by:XCONBLR
ID: 39623942
for Exchange 2003, it pulls up information from Schedule+freebusy folder of the public folder.
Is he unable to see free/busy of other users? or is it that other users are not able to see his free/busy information.
In either cases, outlook will connect to the public folder and register its information about free/busy
0
 

Accepted Solution

by:
virasec earned 0 total points
ID: 39625626
Since I have done the following three KB articles to the user's computer:
http://support.microsoft.com/kb/958443
http://support.microsoft.com/kb/2782490
http://support.microsoft.com/kb/2522226

For the moment the problem appears to be resolved.
0
 

Author Closing Comment

by:virasec
ID: 39671086
Other comments did not give any viable solution.
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
Are you an Exchange administrator employed with an organization? And, have you encountered a corrupt Exchange database due to which you are not able to open its EDB file. This article will explain all the steps to repair corrupt Exchange database.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses

718 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question