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Outlook Express holding messages in Outbox even though they are sent repeatedly

Posted on 2013-10-31
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Last Modified: 2013-11-16
Outlook Express 6 is holding messages in the Outbox and sending them repeatedly.  When I notice it has been sent out a few times, I delete the message from Outbox.  Went through the Inbox and Sent box and cleared out half of the messages but the size of those two files Inbox.dbx and Sent.dbx still show the files at almost 2gb and I know the size limitation for files in OE6 is 2gb.  

How do I get the size of those two files down?  It did not seem to change when I deleted those files.

This is Outlook Express 6 running on XP
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Question by:foxhelp
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5 Comments
 
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Accepted Solution

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John Hurst earned 500 total points
ID: 39615394
Backup your OE data files and then all OE to compact its folders. That should bring the size down.

... Thinkpads_User
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Author Comment

by:foxhelp
ID: 39615434
all OE to compact its folders?
Does that mean to run the compact utility in OE?
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LVL 95

Expert Comment

by:John Hurst
ID: 39615445
In Outlook Express, go to File, Folders, Compact All Folders.  You can compact just the big ones if you wish to start there.

... Thinkpads_User
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Author Closing Comment

by:foxhelp
ID: 39653952
Also, renamed the inbox, created new one, and moved back from backup.
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Expert Comment

by:John Hurst
ID: 39653959
@foxhelp - Thanks and I was happy to help.

... Thinkpads_User
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