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Cisco Unity voice mail box access

Posted on 2013-10-31
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Last Modified: 2013-11-04
Hi Experts,

I'd like to know the way to access user voice mail box without changing password.  We use Unity 5.0.  and Exchange 2003.  Voice message is believed to Exchange mail box.

 
Thank you in advance.

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Question by:EnjoyNet
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Iain MacMillan earned 400 total points
ID: 39621074
i don't think an admin/supervisor user can access voicemail from Unity admin console, but i have v8.0 not v5.0, so your version may have the option.  recent changes have been increasing security, so you may have to reset the VM PIN.
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