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XP Reboot Loop after Folder Redirection Server 2012

Posted on 2013-10-31
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Last Modified: 2013-11-03
New Server 2012.
Old XP machine.  user wants their Documents folder wherever they login.
Enable folder redirection.  Advise user to reboot.  User reboots.  user says "it has spent more than an hour saying 'Applying Settings'".  I figure it must have hanged, advise her to repower the PC.
Repowers PC.
PC cannot boot.  If you choose Normal, you get about 5 seconds of the XP logo, then it shuts down and restarts.  Choose "Last Known Good Configuration", same results.  Any of the Safe Modes ends with "Mup.sys" loading, and then shuts down and reboots.

Any ideas?
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Question by:dougp23
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Skyler Kincaid earned 500 total points
ID: 39615831
When you enable folder redirection for the first time, especially for Windows XP it has to transfer all the data up to the server from the current location of the folder. It was in the process of moving all her documents from her computer up to the server.

We have seen this a ton of times and it is completely normally. The problem was caused when you advised her to hard power off the machine. It was in the middle of applying that policy and moving her documents. If you look on the server where you set the folder to redirect to, does it have all her documents or any part of them?

We have seen the process for this take anywhere from a few minutes to a few hours, just a down side to folder redirection, we even saw it with clean profiles with nothing in them.

You may need to recreate her profile on the machine now from scratch. Are you able to log into a different account on the machine that doesn't have the folder redirection applied, may the administrator account?
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