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Moved CME to new PRI - Cannot receive calls, but we can make calls

Posted on 2013-10-31
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Last Modified: 2013-11-17
Hi Experts,

2821 IOS INFO:Cisco IOS Software, 2800 Software (C2800NM-SPSERVICESK9-M), Version 12.4(24)T3, RELEASE SOFTWARE (fc2)

We moved a CME 2821 router to a new office in a different state.  We plugged in the new PRI and we are able to dial out using the PRI, but we cannot receive calls.  Below are the items I changed so far.  Callers hear "you have reached a non working number".  There are a bunch of dial-peer voice sections...Do I need to edit all these to match the new phone number?  Please let me know what I am missing to allow CME to accept inbound calls.

old
voice translation-rule 1
 rule 1 /2065551212/ /4090/
 rule 2 /2535551212/ /4080/

new
voice translation-rule 1
 rule 1 /4085551212/ /4090/
 rule 2 /4085551213/ /4080/

new
translation-rule 1
Rule 1 4085551284 3284

new
telephony-service
dialplan-pattern 1 40855512.. extension-length 4 extension-pattern 32..

new
SJ-CCME(config)#dial-peer voice 29000 pots
SJ-CCME(config-dial-peer)# destination-pattern 891[2-9]..[2-9]......
SJ-CCME(config-dial-peer)# clid network-number 4085551212
SJ-CCME(config-dial-peer)# port 0/2/0:23
SJ-CCME(config-dial-peer)# forward-digits 11
SJ-CCME(config-dial-peer)#exit
SJ-CCME(config)#dial-peer voice 29001 pots
SJ-CCME(config-dial-peer)# preference 5
SJ-CCME(config-dial-peer)# destination-pattern 891[2-9]..[2-9]......
SJ-CCME(config-dial-peer)# clid network-number 4085551212
SJ-CCME(config-dial-peer)# port 0/0/0
SJ-CCME(config-dial-peer)# forward-digits 11
SJ-CCME(config-dial-peer)#exit
SJ-CCME(config)#dial-peer voice 29002 pots
SJ-CCME(config-dial-peer)# preference 6
SJ-CCME(config-dial-peer)# destination-pattern 891[2-9]..[2-9]......
SJ-CCME(config-dial-peer)# clid network-number 4085551212
SJ-CCME(config-dial-peer)# port 0/0/1
SJ-CCME(config-dial-peer)# forward-digits 11
SJ-CCME(config-dial-peer)#exit
SJ-CCME(config)#dial-peer voice 29010 pots
SJ-CCME(config-dial-peer)# destination-pattern 89[2-9]..[2-9]......
SJ-CCME(config-dial-peer)# clid network-number 4085551212
SJ-CCME(config-dial-peer)# port 0/2/0:23
SJ-CCME(config-dial-peer)# forward-digits 10
SJ-CCME(config-dial-peer)#exit
SJ-CCME(config)#dial-peer voice 29011 pots
SJ-CCME(config-dial-peer)# preference 5
SJ-CCME(config-dial-peer)# destination-pattern 89[2-9]..[2-9]......
SJ-CCME(config-dial-peer)# clid network-number 4085551212
SJ-CCME(config-dial-peer)# port 0/0/0
SJ-CCME(config-dial-peer)# forward-digits 10
SJ-CCME(config-dial-peer)#exit
SJ-CCME(config)#dial-peer voice 29012 pots
SJ-CCME(config-dial-peer)# preference 6
SJ-CCME(config-dial-peer)# destination-pattern 89[2-9]..[2-9]......
SJ-CCME(config-dial-peer)# clid network-number 4085551212
SJ-CCME(config-dial-peer)# port 0/0/1
SJ-CCME(config-dial-peer)# forward-digits 10
SJ-CCME(config-dial-peer)#exit
SJ-CCME(config)#dial-peer voice 29020 pots
SJ-CCME(config-dial-peer)# description local 7 digit with CLID overwrite
SJ-CCME(config-dial-peer)# destination-pattern 89[2-9]......T$
SJ-CCME(config-dial-peer)# clid network-number 4085551212
SJ-CCME(config-dial-peer)# port 0/2/0:23
SJ-CCME(config-dial-peer)# forward-digits 7
SJ-CCME(config-dial-peer)#exit
SJ-CCME(config)#dial-peer voice 29021 pots
SJ-CCME(config-dial-peer)# preference 5
SJ-CCME(config-dial-peer)# destination-pattern 89[2-9]......T$
SJ-CCME(config-dial-peer)# clid network-number 4085551212
SJ-CCME(config-dial-peer)# port 0/0/0
SJ-CCME(config-dial-peer)# forward-digits 7
SJ-CCME(config-dial-peer)#exit
SJ-CCME(config)#dial-peer voice 29022 pots
SJ-CCME(config-dial-peer)# preference 6
SJ-CCME(config-dial-peer)# destination-pattern 89[2-9]......T$
SJ-CCME(config-dial-peer)# clid network-number 4085551212
SJ-CCME(config-dial-peer)# port 0/0/1
SJ-CCME(config-dial-peer)# forward-digits 7

-------------------------------
Here is a sh isdn status:
Global ISDN Switchtype = primary-ni
ISDN Serial0/2/0:23 interface
        dsl 0, interface ISDN Switchtype = primary-ni
    Layer 1 Status:
        ACTIVE
    Layer 2 Status:
        TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
    Layer 3 Status:
        0 Active Layer 3 Call(s)
    Active dsl 0 CCBs = 0
    The Free Channel Mask:  0x807FFFFF
    Number of L2 Discards = 0, L2 Session ID = 2
    Total Allocated ISDN CCBs = 0
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Question by:A-B
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by:jplagens
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Do you still need help with this?
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A-B earned 0 total points
Comment Utility
No we can close this case.  It turned out that I needed to change my Voice Translation-Rule 1
from
Rule 1 4085551284 3284

Voice Translation-Rule 1
Rule 1 /\(.....\)/ /4090/

The above rule will result in all calls placed to the PRI to go to the huntgroup 4090 which in turn rings the AA 4020 that will be defined on all the CS 7960 phones.

Thanks for asking though.
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Author Closing Comment

by:A-B
Comment Utility
I never received a response from EE.  I solved the problem on my own and posted the answer to help out anyone who may run into same problem.
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