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dtsheltFlag for Afghanistan

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Outlook on Domain computer cannot connect to other shared Exchange Mailbox

I have a few AD users that don't have a need for their own primary Exchange mailbox.  They all currently log into Webmail and use the same one, support@domain.com.  In addition, some users connect via their local NON-domain computer with outlook (HTTPS\RPC) and it works fine.

The issue i have is when attempting to connect outlook on a domain enabled computer to this "shared" exchange account I receive the following error:

"the name cannot be resolved. the name cannot be matched to a name in the address list"

Why would outlook give this error on a domain pc, but a non-domain works great.
Avatar of Skyler Kincaid
Skyler Kincaid
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Are they all using the same wireless/network?

If the non-domain computers are connected to different wireless that is outside the network then you may need to create an A record that points mail.company.com to the internal IP of your mail server.

It is probably struggling to resolve the name internally.

You can also setup the Outlook Anywhere settings even if you are using a domain account under the proxy settings inside the advanced settings when setting up the account.
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Adam Brown
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