I'm having an issue on one of our PCs when it comes to the ShoreTel software. After doing some troubleshooting, ShoreTel support was trying to open the Phone and Modem menu from the Control Panel but kept getting the error, "Phone and Modem control panel cannot be opened. You may have a problem starting telephony service." I can't even open this when I'm logged in as the domain admin, so I don't think it's a permission thing. This is a Windows 7 64-bit machine.