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Windows  8 can't join domain

Posted on 2013-11-01
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Last Modified: 2013-11-14
I just upgraded a windows 7 home premium pc to window 8 pro.  I am unable to join the domain using change pc settings or using the join network wizard.  I can ping the server.  Any ideas?
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Question by:Sapeur
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by:alicain
ID: 39617144
What error is returned in the GUI when it fails?

Full logging is available in % SystemRoot %\debug\netsetup.log

The most common causes for not being able to join the domain being name resolution - are you sucesfully pinging the Domain Controller by name? Or the credentials being used when attmping to do the domain join.

Hope that helps...
Alastair.
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Author Comment

by:Sapeur
ID: 39617182
This is the error I get
Doc1.docx
Doc1.docx
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Author Comment

by:Sapeur
ID: 39617186
and I cannot ping the server by name only ip so I guess it has to do with dns
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Expert Comment

by:alicain
ID: 39617206
If you check out the network connection settings, is it getting settings via DHCP or manually assigned?  If manually assigned, have you got the DNS server configured in there correctly?

Also, worth trying with the fully qualified domain name e.g is it THS.com  ?
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Author Comment

by:Sapeur
ID: 39617364
DHCP.  I have three other pc's that are windows 7 pro already that have connected when I change them from workgroup to domain.  it's ths.local btw.

 It's just these windows 8 pro upgraded pc's  that are giving me issues.
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Author Comment

by:Sapeur
ID: 39617369
and when I ping the name of the server I am getting an IPV6 address, but no IPV4 which is what I'm using.
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alicain earned 500 total points
ID: 39617383
Do you get the same result when specifying the fully qualified domain name in the domain join dialogue box?
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Author Comment

by:Sapeur
ID: 39648960
Alicain,

I'm so sorry for leaving this open so long.  I just switched to using static IP's for now and that did the trick.  I have some clean up to do on the network.  I had DHCP running on the firewall and on the server.  There is also some DNS configuring I have to do.  Thanks for your help!
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Author Closing Comment

by:Sapeur
ID: 39648963
Thanks!!!
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by:alicain
ID: 39649497
Hi, thanks for the update...
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