Solved

Office 365 Mail user is not listed on Hybrid server as Mail Contact so not showing in GAL

Posted on 2013-11-01
8
4,566 Views
Last Modified: 2013-11-13
Hello EE,
I have an Exchange Online user who is working and getting email but doesn't show in the GAL.  When I look at our Hybrid server he isn't showing in the Recipient Configuration Mail Contact list like everyone else.  How can I get him working?
0
Comment
Question by:bergquistcompany
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 12

Expert Comment

by:David Paris Vicente
ID: 39617317
This user has been created recently, less than 24h?

You also could do this steps ->Can´t find User on OAB Office 365.

Let us know.

Regards
0
 
LVL 14

Expert Comment

by:comfortjeanius
ID: 39617328
Do you see the user mailbox in Office 365?

You might have to unallocated the license and enable the user's mailbox with Exchange Management Console, than more the user's mailbox to Office 365.
0
 

Author Comment

by:bergquistcompany
ID: 39617587
He is working in O365 sending/receiving email but on our Hybrid server he doesn't have a Mail Contact on-premise as he was created in the cloud so people on-premise can't see him
0
NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

 
LVL 41

Expert Comment

by:Vasil Michev (MVP)
ID: 39617836
If you have hybrid, you need to use the EMC/EAC on-prem to create (remote) mailboxes. Otherwise there is no way for the on-prem server to know that user exists.

Either create a new mailbox locally and move it to the cloud, or simply create a remote mailbox.
0
 

Author Comment

by:bergquistcompany
ID: 39618175
I already have a working mailbox for the user it just isn't showing as a mail contact so how can I get this without deleting his existing?
0
 
LVL 41

Expert Comment

by:Vasil Michev (MVP)
ID: 39618443
You can't, and I explained why above.
0
 

Accepted Solution

by:
bergquistcompany earned 0 total points
ID: 39634317
worked with Microsoft and they did something in attributes and got it working
0
 

Author Closing Comment

by:bergquistcompany
ID: 39644082
was told by others not possible but did finally hear back from Microsoft and wanted to share it could be done
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
In-place Upgrading Dirsync to Azure AD Connect
how to add IIS SMTP to handle application/Scanner relays into office 365.
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question