Solved

Office 365 Mail user is not listed on Hybrid server as Mail Contact so not showing in GAL

Posted on 2013-11-01
8
4,139 Views
Last Modified: 2013-11-13
Hello EE,
I have an Exchange Online user who is working and getting email but doesn't show in the GAL.  When I look at our Hybrid server he isn't showing in the Recipient Configuration Mail Contact list like everyone else.  How can I get him working?
0
Comment
Question by:bergquistcompany
8 Comments
 
LVL 12

Expert Comment

by:David Paris Vicente
ID: 39617317
This user has been created recently, less than 24h?

You also could do this steps ->Can´t find User on OAB Office 365.

Let us know.

Regards
0
 
LVL 14

Expert Comment

by:comfortjeanius
ID: 39617328
Do you see the user mailbox in Office 365?

You might have to unallocated the license and enable the user's mailbox with Exchange Management Console, than more the user's mailbox to Office 365.
0
 

Author Comment

by:bergquistcompany
ID: 39617587
He is working in O365 sending/receiving email but on our Hybrid server he doesn't have a Mail Contact on-premise as he was created in the cloud so people on-premise can't see him
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 
LVL 40

Expert Comment

by:Vasil Michev (MVP)
ID: 39617836
If you have hybrid, you need to use the EMC/EAC on-prem to create (remote) mailboxes. Otherwise there is no way for the on-prem server to know that user exists.

Either create a new mailbox locally and move it to the cloud, or simply create a remote mailbox.
0
 

Author Comment

by:bergquistcompany
ID: 39618175
I already have a working mailbox for the user it just isn't showing as a mail contact so how can I get this without deleting his existing?
0
 
LVL 40

Expert Comment

by:Vasil Michev (MVP)
ID: 39618443
You can't, and I explained why above.
0
 

Accepted Solution

by:
bergquistcompany earned 0 total points
ID: 39634317
worked with Microsoft and they did something in attributes and got it working
0
 

Author Closing Comment

by:bergquistcompany
ID: 39644082
was told by others not possible but did finally hear back from Microsoft and wanted to share it could be done
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
This lesson covers basic error handling code in Microsoft Excel using VBA. This is the first lesson in a 3-part series that uses code to loop through an Excel spreadsheet in VBA and then fix errors, taking advantage of error handling code. This l…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

790 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question